Lake Elsinore Chrysler Dodge Jeep Ram

Great staff. Pleasant experience. Very friendly staff and they worked hard, (did a dealer trade), in order to obtain a vehicle that my wife wanted. Thanks guys Pleasant experience. Very friendly staff and they worked hard, (did a dealer trade), in order to obtain a vehicle that my wife wanted. Thanks guys. More

I went in for routine maintenance which included an oil change, tire rotation, and multipoint inspection. Pulled into dealership. Normally there is someone there to greet you and ask why you’re there. This change, tire rotation, and multipoint inspection. Pulled into dealership. Normally there is someone there to greet you and ask why you’re there. This time I stood outside for 5 minutes and then when no one ever came out I figured I’d go inside. There were 2 advisers working with other customers, but still stood there another 2 minutes with no greeting. Not a great first impression. Was finally greeted and turned my keys over and told I could wait in customer area for an hour while my service was completed. Gotta say, I’ve not seen such a sparse waiting area in a dealership in decades. Just a few, small, uncomfortable club chairs. More like a small mechanics waiting room. My service was completed and I was given my paperwork and off on my way. I looked over the paperwork a few hours later and there was no multipoint inspection sheet included. My service notes indicated that an inspection should be done. I really wanted to know how much was left on my brakes and condition of other systems. I wrote an email to my advisor the next day asking for a copy of the inspection sheet. Have never received a response. I can only assume it was not done, which is a pretty basic thing. If you can’t get that right, why would I come back?? Oh, if they had done the inspection they might have found my battery was failing. I had to go back to another dealership a few days later when I kept having yo jump my car. This dealership has a bunch of problems and should evaluate how they conduct business and implement changes that would result in customers NOT leaving bad reviews. More

After putting several hundred miles on the Jeep in all kinds of driving repair is food kinds of driving repair is food More

Hans and the staff were amazing . Talked with the general manager Mike and he was very helpful and extremely professional . Highly recommend this dealership. Talked with the general manager Mike and he was very helpful and extremely professional . Highly recommend this dealership. More

Bout a car that gave trouble after 2 days I had to return the car and get my money back and they call working out a deal raising the price on every car they showed me then they would y give me cash I was for the car and get my money back and they call working out a deal raising the price on every car they showed me then they would y give me cash I was forced to take a check 😡 I'll never buy from them or suggest it More

I was very happy with the service performed on my car. I had gone in for an oil change and tire rotation. Cody was very helpful, and my car was returned to me in an hour. I'll be going back to Lake Elsin I had gone in for an oil change and tire rotation. Cody was very helpful, and my car was returned to me in an hour. I'll be going back to Lake Elsinore Chrysler Dodge Jeep Ram again. More

Service is excellent and on time. The waiting room has all the basic amenities needed. The waiting room has all the basic amenities needed. More

Excellent everyone is nice and professional only drawback is is when you leave a voicemail you do not get called back is is when you leave a voicemail you do not get called back More

Taylor Seymour provided best professional customer service to me. She showed understanding and listned carfully to me with respect and polit way. Lake Elsinore Chrysler- in general- is a good dealer service to me. She showed understanding and listned carfully to me with respect and polit way. Lake Elsinore Chrysler- in general- is a good dealer and I appreciate their help and services More

Dropped my car off for an oil change and when I picked it up the blinker warning came on and said the front blinkers did not work. When I called to discuss it they would not take my phone call. I drove back up the blinker warning came on and said the front blinkers did not work. When I called to discuss it they would not take my phone call. I drove back down there and talk to a service representative and he said I would have to have a diagnostic done. I told him I should not have to pay for that because it worked when I dropped it off. He said he would talk to his manager and call me. STILL WAITING. I will have to go to Temecula now More