302 Reviews of Lake Country Toyota - Service Center
I paid honest money for this service center to tell me what I already knew (seized hatch). The parts and labor came to about $1200, just to replace two hatch struts! Appalled, I started looking for afterm what I already knew (seized hatch). The parts and labor came to about $1200, just to replace two hatch struts! Appalled, I started looking for aftermarket parts while still seated at this shop. Within 15 minutes of leaving I purchased the parts with warranty for $120 and secured a trusted local shop to do the work for less than their hourly labor rates. $270 versus $1200? That's almost a 350% increase! From a dealership that brags about transparency and being local, I wouldn't trust them as far as I could throw them. Their own service representative told me my car was probably a lemon, and I bought it from them just over six months ago! This is a lot more than bad service, this is a scam. I won't spend another dime here and I'll advise others to do the same. This is a prime example of why dealerships have a bad name and it's always wiser to go with locally owned small businesses that care about their reputation and the people they serve. Lake Country Toyota is deplorable. More
I have done business with Lake Country Toyota for many years, having purchased three vehicles from them. They are friendly, professional and trustworthy. I would recommend them to anyone of my friends. years, having purchased three vehicles from them. They are friendly, professional and trustworthy. I would recommend them to anyone of my friends. My recent experience was truly exceptional. More
Professional, very friendly, efficient and extremely helpful!!! See you next year!! Also enjoy the cleanliness of the waiting room! helpful!!! See you next year!! Also enjoy the cleanliness of the waiting room! More
Wonderful people to work with. Total experience was great with delivery and them taking care of the third break light and getting this set up at GMC in Roseville Thank you Total experience was great with delivery and them taking care of the third break light and getting this set up at GMC in Roseville Thank you More
I'm always greeted by name when I arrive. I like to wait and there is a great place to sit with my computer and get some work done. The process is smooth and people are very friendly. The I like to wait and there is a great place to sit with my computer and get some work done. The process is smooth and people are very friendly. The workmanship has been excellent. More