Lake Country Toyota - Service Center

Busy but attentive. Knowledgeable about my new vehicle and patient about explaining computer details throughout. Knowledgeable about my new vehicle and patient about explaining computer details throughout. More

They were very friendly from the start. Guest lounge area was very clean and comfortable. Service was done in a timely manor. Guest lounge area was very clean and comfortable. Service was done in a timely manor. More

they do a great job, explain things well. Washed a very dirty car. I love working with lake country toyota. They are the only dealership i trust. Washed a very dirty car. I love working with lake country toyota. They are the only dealership i trust. More

I recently bought a truck a week before my acceptance and my front left brake piston froze up and they replaced it at no cost . A day later my temperature gauge wasn’t reading right and my temperature is the my front left brake piston froze up and they replaced it at no cost . A day later my temperature gauge wasn’t reading right and my temperature is the truck wasn’t at temp when the was on a hour break. I ran it for an hour and it was throwing like warm air at -2 degrees which of all my suvs I’ve never had a problem with it reaching temperature. But they claim that it’s running fine which I beg to differ. They refused to replace the thermostat to make it right and now I have to worry about it during this winter knowing that if I do go on break again at the temp that I will have to deal with a like temp. I’m upset that they just want to run the truck for so many minutes without sitting in there to verify what’s going g on and it’s close to being no warranty and the the problem isn’t solved and it will leave me to put time and money into which I would have to if they actually did there job. It maybe a 22k truck but if they said that they did an inspection on the vechicle they should have caught it out. The first place. Just makes me want to dump the car back to them because they are against their word. I’m just an honest man looking for a truck that’s not goi g to cause problems within 2 weeks. That’s insane to me. If I have to put money in 2weeks after only means that this isn’t the truck that I need and I’m very open to-lime I said just drop it off and find something that’s actually worth me buying More

Over the years, I've dealt with too many service departments to count, I can confidently say that I found one at Lake Country Toyota that truly makes me feel like I'm a valued customer. All of the a departments to count, I can confidently say that I found one at Lake Country Toyota that truly makes me feel like I'm a valued customer. All of the advisors I've dealt with are extremely friendly, knowledgeable and professional. I'm never made to feel like I'm asking dumb questions, my options are always clearly explained to me (without pressure) and the decisions are mine to make. I'm a genuinely satisfied customer. Keep up the great work! More

Appreciate the professionalism and active updates regarding work being done and what's needed going forward. regarding work being done and what's needed going forward. More

This dealer ship was a Toyota dealer ship and they sell cars that are Toyotas. cars that are Toyotas. More

I came in for one pickup which i dont like. sharaya came and suggested another 2 pickup which i end up bought it. sharaya came and suggested another 2 pickup which i end up bought it. More

The service provided was right on time and done very quickly. The Service team explained to me what was being done and even notified me of a recall item that they were able to take care of during the sa quickly. The Service team explained to me what was being done and even notified me of a recall item that they were able to take care of during the same visit. More

The quality of work is great. Three stars because they were off schedule. My 11am appointment actually started at 3pm. A courtesy call would have been appreciated. Three stars because they were off schedule. My 11am appointment actually started at 3pm. A courtesy call would have been appreciated. More