Lake Country Toyota - Service Center

We were happy with time and service for tires and installation on our 2022 rav4 installation on our 2022 rav4 More

I bought my Toyota RAV 4 at this dealership. My first visit to the service department I felt like I wasn’t given any help to learn the process. I told the associate 3 times it was my first time My first visit to the service department I felt like I wasn’t given any help to learn the process. I told the associate 3 times it was my first time there. His directions were given to me like I knew the service centers process. The second service nobody contacted me to let me know it was ready to pick up, there phones were down and had been for 3 weeks.I had asked that they take it through the car wash they have onsite, I found my car outside,dirty and my service reminder sticker slapped onto the side of the car. I have not feel like a valued customer in the service department. Why is a business this size and are only dealership in town without telephone service and with no way to leave a message or make service appointments for 3 weeks More

Staff is highly knowledgeable, helpful and courteous. I couldn't ask for more of them. I couldn't ask for more of them. More

Service was timely and the associate friendly. He called me promptly when my service was done which I appreciated. He called me promptly when my service was done which I appreciated. More

Good service, friendly people, handled our service as needed and completed the recall so we didn’t need to make an extra trip. needed and completed the recall so we didn’t need to make an extra trip. More

The service coordinator was absolutely wonderful I had a walk in oil change and he handled my scheduling concern with attention and empathy. In my opinion beyond good customer service. I absolutely will be walk in oil change and he handled my scheduling concern with attention and empathy. In my opinion beyond good customer service. I absolutely will be back with employees like Jordaan. Thank you. More

I didn't have an appointment but my car started making a noise that I was concerned about. I called and was told to stop in. They got my car in, diagnosed the problem and fixed it in less than an hour. T noise that I was concerned about. I called and was told to stop in. They got my car in, diagnosed the problem and fixed it in less than an hour. The service department is the best! Intake is efficient, friendly, professional. The service technicians always do a great job. I always recommend Lake Country Toyota to friends and relatives. More

As always, top notch service by all. Very thorough with going over safety inspection, much appreciated. Very thorough with going over safety inspection, much appreciated. More

The intake staff is cheerful, helpful and efficient. Cost estimates and time to complete required service was right on. Cost estimates and time to complete required service was right on. More

A part was broken while doing the back brakes. Showed a coupon when I checked in and on checking out the coupon was not included and I had to produce the coupon again. Car wash is permanently cl Showed a coupon when I checked in and on checking out the coupon was not included and I had to produce the coupon again. Car wash is permanently closed. More