Lake Country Toyota - Service Center

Alex spent a lot of time with me to get the correct check up on my vehicle. They are always so personable. up on my vehicle. They are always so personable. More

Prompt and courteous service. Scheduling service online was fast and easy. That is all folks. Scheduling service online was fast and easy. That is all folks. More

Very kind and and courteous even asked me if I wanted them to back my car out if I was uncomfortable backing up. Everyone seems to be extremely friendly. them to back my car out if I was uncomfortable backing up. Everyone seems to be extremely friendly. More

Very good service prompt fast very good prompt ! !!! !!!!! Don"t have any mmore to say !!! !!!!! Don"t have any mmore to say More

Easy to work with. Work was done in a timely manner. Service workers are very friendly and able to answer all questions. Work was done in a timely manner. Service workers are very friendly and able to answer all questions. More

Was able to get in early and they got me in and out in half an hour. All went great!! half an hour. All went great!! More

I came in for an oil change and to check the status of two recalls. I was told I would probably have to schedule another appointment for the recall. After about 45 minutes the serviceman came out to show two recalls. I was told I would probably have to schedule another appointment for the recall. After about 45 minutes the serviceman came out to show me the air filters. I had the cabin filter replaced. I figured a few more minutes and I’d be on my way. An hour and 15 minutes later still no car. My wife went outside and there was the car…it had been washed and was completely dry! I questioned the cashier and she summoned the serviceman who informed me that they had performed the recalls. That would have been nice to know when he brought out the air filters so at least we could have asked how much longer that might take. If my wife wouldn’t have gone outside, who knows how much longer we would have been sitting there. The car had probably been done for at least 20 or 30 minutes since it was dry from the car wash. TOTALLY UNACCEPTABLE!!! I’ve been a loyal Toyota customer for over 24 years and that’s not how I expect to be treated! More

It was a good experience and very personal. Getting used to this type of car (plug in hybrid) has been a challenge, but I got good support from Shayla and the staff and, like the old dog, I'm Getting used to this type of car (plug in hybrid) has been a challenge, but I got good support from Shayla and the staff and, like the old dog, I'm learning new tricks. A bit more help and advice on the Federal Tax Deduction (or lack thereof) would have been helpful and cost you one star. More

The service dept did a great job! Helpful, courteous and timely! Recommend this dealership to everyone! Helpful, courteous and timely! Recommend this dealership to everyone! More

We worked with a great team throughout the entire process -including service department. Friendly, efficient and knowledgeable -including service department. Friendly, efficient and knowledgeable More