Lake Country Toyota - Service Center

Alex was great at check in and thru the whole process. I couldn't ask for better service. Thank you!! I couldn't ask for better service. Thank you!! More

Kyle was easy to work with and always kept us up to date on when the car was to arrive. on when the car was to arrive. More

Super friendly and knowledgeable! Told me what services I needed and didn’t need. Really cared about me and my Highlander. Told me what services I needed and didn’t need. Really cared about me and my Highlander. More

Brought car in early for service and it was taken care of immediately. Well pleased. immediately. Well pleased. More

This is the second vehicle we have bought from Toyota in the last 2 1/2 years . Our salesman Damon K went above and beyond to find what we wanted and in the price range we asked for. Very happy with his exc the last 2 1/2 years . Our salesman Damon K went above and beyond to find what we wanted and in the price range we asked for. Very happy with his excellent service. Would recommend him to anyone and will go back if needing another vehicle when needed. I have never been more satisfied with a salesman. Very satisfied. More

The service advisor Taylor was condescending and off putting. It wasn't until I involved our salesman person, Jordan Martin, Jordan Reyonds, and Master Technition Tim that my car went in for service. putting. It wasn't until I involved our salesman person, Jordan Martin, Jordan Reyonds, and Master Technition Tim that my car went in for service. More

The people here are great but they are understaffed. When my vehicle needed service, the closest appointment I could get was two weeks away. When I arrived early for my appointment, they weren't able When my vehicle needed service, the closest appointment I could get was two weeks away. When I arrived early for my appointment, they weren't able to take the car in until well after the appointed time. In addition to an oil change and tire rotation there was additional service needed that they said would only extend the time by 5-10 minutes. (done while oil was draining) Our vehicle was available 90 minutes after the appointment began. The main advantage of an appointment is to ensure that service begins on time and they were not staffed for this to happen. I will continue to bring my vehicle there, but I will do my best to avoid having any appointments elsewhere afterward. More

Taylor Westom and the entire service team care about their customers and make sure that they fully explain the details of necessary repairs. I feel very confident that the team are doing all of the rig their customers and make sure that they fully explain the details of necessary repairs. I feel very confident that the team are doing all of the right things to keep my vehicle running optimally. Thanks to Taylor for a very good experience! More

The SERVICE Center employees were much more friendly than the SALES Department employees. During the purchase of a Highlander at Lake Country, without informing us, the sales department place an electronic the SALES Department employees. During the purchase of a Highlander at Lake Country, without informing us, the sales department place an electronic image of our signatures on over 20 documents that we never even saw! I was not even aware of these documents, until two weeks later, when I asked a question about the warranties that I had been misinformed about. More

Tylor is such a professional and knowledgeable about Toyota vehicles. Pleasant and friendly as well and all the guys seem to get along Toyota vehicles. Pleasant and friendly as well and all the guys seem to get along More