Lake Country Toyota - Service Center

Did not resolve my transmission problem. Online appointment setter didn't allow for options describing my issue so I had to do it in person when I dropped the vehicle. Something must have go Online appointment setter didn't allow for options describing my issue so I had to do it in person when I dropped the vehicle. Something must have got lost in translation between myself, the service attendant, and the service technician. Transmission still fails to shift under the lightest of loading and getting to 60 is a slow process if possible at all. Eventually I may come back or look elsewhere for servicing this issue, but like I said when I came in, it needs to be fixed, it needs to work. They failed me in this. More

Nothing to say, my dealership is always been very very good. That's all I can say for now. good. That's all I can say for now. More

Always to kind and friendly! Thank you to Alex in the service department for taking care of my needs! Thank you to Alex in the service department for taking care of my needs! More

Good service department. I have no more words. I have no more words this is dumb I have no more words. I have no more words this is dumb More

Bought a 2031 Ford Explorer ST that ha a smoking smell. The smell went saw after a week, but then it had a burning smell. Brought in in and the tech isolated to the turbo charger was leaking oil onto the m The smell went saw after a week, but then it had a burning smell. Brought in in and the tech isolated to the turbo charger was leaking oil onto the manifold. They contacted Kimber Creek Ford and they verified that was the problem. Lake Country arranged the repairs through Kimber Creek and it was repaired under warranty. They found the problem, verified the problem and had the problem fixed. Great job More

Took two plus hours for oil change. Found out they also performed a recall repair without asking if I wanted it done, if I had the extra time, etc. I had a poor experience on my previ Found out they also performed a recall repair without asking if I wanted it done, if I had the extra time, etc. I had a poor experience on my previous oil change for my truck. Paul Ruff More

Love this dealership, from the service writer, ti the mechanic and parts department everyone was amazing! mechanic and parts department everyone was amazing! More

Staff shows interest in your reason for service and follows up with detailed report of their findings. Doesn’t suggest more than just what needs to be done. follows up with detailed report of their findings. Doesn’t suggest more than just what needs to be done. More

The staff are Always professional and friendly. They let me know if there are any issues and discuss pricing prior to completing any work They let me know if there are any issues and discuss pricing prior to completing any work More

Did good job. Waiting area was comfortable. Coffee would be nice during the long servicing period Waiting area was comfortable. Coffee would be nice during the long servicing period More