Lake Country Toyota

After dropping our vehicle off to be serviced and telling them what the problem was and the noises it was making, the problem did not get fixed. Immediately after picking it up and getting in the car to driv them what the problem was and the noises it was making, the problem did not get fixed. Immediately after picking it up and getting in the car to drive it home, it still made the same noise underneath. We turned around and went back in, they gave us a rental car right away to use. The next day when we picked it back up, they said it was a rock in the breaks. We took the vehicle home and the noise was still there. We called Lakes Country and asked to speak to the service manager, he was not in at the time so we were told the manager would call us back the next day. We never received a phone call back from anyone. They were fully aware we had a 2 week road trip coming up with this vehicle. Due to the issues not being addressed, we are now stranded in Colorado while we wait for our vehicle to get fixed in a shop here. Very unimpressed. More

No xx approach buy sales staff . They listened to all my concerns and needs and addressed them all . Kole is a fantastic sales person . I was treated like family and taken care of li They listened to all my concerns and needs and addressed them all . Kole is a fantastic sales person . I was treated like family and taken care of like family . 10/10 recommend lake country Toyota . More

Very thorough, thoughtful, customer service focused. Communicated clearly about expectations. Very friendly & timely getting the job done. Communicated clearly about expectations. Very friendly & timely getting the job done. More

Great service and respectful service staff and mechanics! I truly appreciate the way they check in with me to make sure I know about any problems and let me make the choice to take care of them. I truly appreciate the way they check in with me to make sure I know about any problems and let me make the choice to take care of them. More

I was early and they were able to take my vehicle in right away! Staff was nice and polite. right away! Staff was nice and polite. More

I was early and they took my truck in right away. Friendly and courteous staff. Friendly and courteous staff. More

Always so accommodating and friendly. Thankful to have them only 50 mi away from our home. Thankful to have them only 50 mi away from our home. More

Appreciate prompt attention to car service, after some mixed up communication. Super frustrated by 4 month wait for car to be delivered and also frustrated that the car only came with one pod, when in th mixed up communication. Super frustrated by 4 month wait for car to be delivered and also frustrated that the car only came with one pod, when in the past there was always to pods included. More

I came into this dealership with a large ask and Cory Wellman listened and worked with me over multiple days to make sure I got into a vehicle I plan to keep long-term and am comfortable with! Great expe Wellman listened and worked with me over multiple days to make sure I got into a vehicle I plan to keep long-term and am comfortable with! Great experience and overall fast process. More

Jordan was helpful, patient and honest. Appreciated his help with my automobile purchase. Both he and Tyler in service were helpful when I had further questions. Appreciated his help with my automobile purchase. Both he and Tyler in service were helpful when I had further questions. More