Lake Country Toyota

Excellent experience! I worked with Brian Salisbury and he was awesome! I inquired about 2 vehicles late on a Friday night and he emailed back with some info. Dan Bradford I worked with Brian Salisbury and he was awesome! I inquired about 2 vehicles late on a Friday night and he emailed back with some info. Dan Bradford also emailed me and he was very nice but was not there on Saturday. The late night mails were totally Unexpected! I drove almost 2 hours the next morning and Brian had the 2 vehicles I was interested in washed and waiting for me to test drive. He was with some other people so he just handed me the keys and let me go for test drives. I picked the one I wanted and felt Brian was very fair and respectful during negotiations. It was a great experience and I would recommend Lake Country Toyota to anyone who is car shopping! Thank you Brian! More

Highly recommend Lakes Country Toyota! Enjoyed working with Bruce K. He was very professional and the first car he showed me was exactly what I wanted. Neat, clean, low miles, etc...and Enjoyed working with Bruce K. He was very professional and the first car he showed me was exactly what I wanted. Neat, clean, low miles, etc...and I'm excited about the free oil changes and car washes. The paperwork also went very smoothly. More

VERY DISAPPOINTED AND DISSATISFIED CUSTOMER On 8/24/2017 I e-mailed Lake Country Toyota showing interest in a 2000 Chevrolet Corvette (their stock number15AA042P VIN #1G1YY32G6Y5125048) that the On 8/24/2017 I e-mailed Lake Country Toyota showing interest in a 2000 Chevrolet Corvette (their stock number15AA042P VIN #1G1YY32G6Y5125048) that they were/are advertising for sale. Brian Salisbury (salesman) replied to my inquiry by stating that he represents the Lake Country Toyota/Scion internet team. He then stated that I had made a great choice as this vehicle is one of the best values in their inventory. We then connected on the telephone and briefly discussed the Corvette. One of the first questions that I asked was if the tires were the original tires or if they had been replaced recently. He said that he would check and call me back shortly. Mr Salisbury called me back stating that the tires in fact had been replaced on 4/12/2016. I thanked him for checking and then I decided to drive to Baxter to check out and test drive the Corvette. (102 mile drive one way) I arrived at the dealership and was met by Brian Salisbury. We checked over the car and I then took it for a test drive. I was impressed on how the car handled and looked. I was not impressed with the wind noise and the stiff suspension. I told Brian Salisbury and their Sales Manager just that. We then sat down and talked price etc. They wanted me to drive off in the unit but I told them I had to sleep on it. On Monday morning 08/28/2017 I called Brian and made an outright offer on the unit. He talked with the General Manager Josh Miles and Josh then called me. We agreed upon a price based upon me "checking the Corvette over and making sure that everything worked to my satisfaction. " I then drove to the dealership and upon arrival went to find Brian Salisbury. He was busy with another customer so I told him I was going to go check out the car. The first thing that I checked was the DOT code on the tires. I was SHOCKED. The tires were the original tires that came on the Corvette that was manufactured in 2000. That is 17 plus years old. I couldn't believe my eyes. It is not only a huge safety concern but to replace the tires on the Corvette would cost me in excess of $1200.00. I then discussed the situation with the General Manager, the Service Manager and the parts manager. Not one of them knew how to read a DOT code. I then decided to WALK. I do not and would not recommend Lake Country Toyota to anyone. They rely on Car Fax. I rely on bending over and getting down on your hands and knees and read The DOT Code. The evidence is clear: tires should have an expiration date. Older tires are substantially more likely to fail than newer ones. This is because tires are made mostly of rubber, and rubber degrades with age. Sunlight, heat, ice, and general wear and tear can accelerate the breakdown of a tire. Once a tire begins to break down, it becomes more likely to fail in the form of a tread separation–often at highway speeds, when the failure is most likely to cause catastrophic injuries or death. For most tires, this expiration date should be six years from the date of manufacture. Tires age dangerously because of a chemical process commonly referred to as oxidation, which simply means that as the tire components are exposed to oxygen, the oxygen particles cause the flexible components of a tire to harden and bec?ome brittle. Over time, the tire will simply fall apart under normal stress, just like an old rubber band. Because this process occurs naturally, it does not matter if a tire is being used, stored as a spare, or simply waiting on a store shelf for an unsuspecting consumer. More

Unrewarding buying experience Low end on trade- in valuation (passed on trading in) No room to negotiate on used vehicle price, not a single dollar and this was on a no trade tr Low end on trade- in valuation (passed on trading in) No room to negotiate on used vehicle price, not a single dollar and this was on a no trade transaction . Almost no need for a used car salesperson, just hang a tag in the window. Sales person was a great guy but appeared handcuffed by dealership policy. On the upside, I did find an exceptional vehicle. More

Horrible service stay clear Bought a vehicle with a payoff quote on my trade.. here I am over a month later and they never mailed the check in on my trade in... I have late fees Bought a vehicle with a payoff quote on my trade.. here I am over a month later and they never mailed the check in on my trade in... I have late fees and dinging my credit because of them!! Stay clear! Called four times now they keep promising to fix but here we are getting screwed over! Update - Blames my bank.. for having multiple PO boxes. not taking responsibility. what a joke.. unprofessional.. such a huge waste of my time. You would think that they could have made some effort to make things right, apologize to me for having to call 5 times now...I won't be back to buy another vehicle from them.. that is for sure. More

Brian Salisbury great help! I bought a new car last week. Not intending to mind you, but Brian was so patient and helpful and the deal was fantastic. Great trade in value and s I bought a new car last week. Not intending to mind you, but Brian was so patient and helpful and the deal was fantastic. Great trade in value and sale price. Great help, great service, could not be happier! More

Excellent Experience This is our third car we have bought from Bruce Klanderud at Lake Country Toyota in Baxter MN It was so easy and no pressure from Bruce. A very war This is our third car we have bought from Bruce Klanderud at Lake Country Toyota in Baxter MN It was so easy and no pressure from Bruce. A very warm atmosphere and everyone so welcoming. I am sure we will.be back again in another few years! More

Great experience! Brian was very helpful and knowledgeable about the Tacoma pickup, love it. Service was great too. We will be recommending your dealership to our frien Brian was very helpful and knowledgeable about the Tacoma pickup, love it. Service was great too. We will be recommending your dealership to our friends. More

Comfortable Nate Geike made me very comfortable doing something I really hate, buying a car, since my husband died. Thanks Mate, u r a very nice person GP Nate Geike made me very comfortable doing something I really hate, buying a car, since my husband died. Thanks Mate, u r a very nice person GP More

Great experience for a great product Went with intent to buy used. Ended buying a new 2017 Tundra. Great truck with a great buying experience. Sales Representative Cory was very helpful w Went with intent to buy used. Ended buying a new 2017 Tundra. Great truck with a great buying experience. Sales Representative Cory was very helpful with a no pressure approach. It's the second vehicle in less than a year we purchased from him. Would recommend Lake Country Toyota if you are looking for a vehicle. More