Lake Country Toyota

Took Jeep there to trade and they told me the motor was probably jun. I said, could you fix it, they said no, they would wholesale it. Gave me a low trade. Went back 6 days later and my Jeep was on the probably jun. I said, could you fix it, they said no, they would wholesale it. Gave me a low trade. Went back 6 days later and my Jeep was on the lot all cleaned up for sale. After 3.5 hours (I only looked at 1 vehicle and didn’t test drive it), I finally let. The new F& I transition happened and paperwork took forever (I was the only person in the showroom most of the time). Got in new (to me) vehicle and the window was chipped and cracked. Only got 1 key and had to return and pay for a 2nd. Nice sales guy, but just felt like the diagnosis, the lack of detail in Toyota certification, lack of spare key and 3.5 hour sales process was a bit much… More

The staff responded quickly to all my requests - including getting the best mechanic on-site to go on a test ride and try to diagnose a strange sound my car was making. The problem seems to be solv including getting the best mechanic on-site to go on a test ride and try to diagnose a strange sound my car was making. The problem seems to be solved and I continue to be very happy with the entire staff in the service center. More

I got a normal oil change and rotate tires. ..the cost was well over $100. Can was fine going in but coming out, I have sensors going off. So, I have to go back in or figure it out myself. Ba ..the cost was well over $100. Can was fine going in but coming out, I have sensors going off. So, I have to go back in or figure it out myself. Bad service!!! More

The salesman Cory was fine. Tyler and the service department were excellent Chad was absolutely awful. Won’t listen for me to explain. Just yell and scream at me and hung up. Tyler and the service department were excellent Chad was absolutely awful. Won’t listen for me to explain. Just yell and scream at me and hung up. It was Tyler who took the time to explain and tried his best to make us comfortable with vehicle. It was very hard..I have long Covid and struggle daily..my husband has early Alzheimer’s…Tyler took that into consideration….we are in our late 70s and have a car we are scared of. More

Very friendly, nonpressured sale. Impressed by this dealerships ability to put us in the right vehicle. If you are shopping for a vehicle, Kole will get the job done well. Impressed by this dealerships ability to put us in the right vehicle. If you are shopping for a vehicle, Kole will get the job done well. More

We love Lake Country Toyota. Their service team is always helpful and accommodating. Thank you! Their service team is always helpful and accommodating. Thank you! More

I had a great experience. I love my vehicle. My sales person was very helpful and kind. I love my vehicle. My sales person was very helpful and kind. More

Alex explained the problems i had with my Toyota. very well. we were able to come to a compromise that was agreeable to both of us. Very professional and a great communicator. very well. we were able to come to a compromise that was agreeable to both of us. Very professional and a great communicator. More

Was able to get an appointment in less than a week. The person at the service counter was very helpful. They were also able to make a repair that was not part of my appointment. Total time was les The person at the service counter was very helpful. They were also able to make a repair that was not part of my appointment. Total time was less than an hour. Great job. More

I traded my vehicle and the process took 3. 5 hours and I only looked at 1 vehicle. Only 1 key was provided(so I had to pay for a spare), the windshield was cracked in the center, and the gas 5 hours and I only looked at 1 vehicle. Only 1 key was provided(so I had to pay for a spare), the windshield was cracked in the center, and the gas tank was completely empty. They said my motor was bad and it was out for sale the next week (definitely not repaired). Rande was great, but I wouldn’t recommend due to the number of concerns not proactively handled or addressed More