Lake City Toyota

Fast and friendly service Got me in and out quickly I would recomend there service department. Clean waiting area and everyone there was very friendly. I'll be back Got me in and out quickly I would recomend there service department. Clean waiting area and everyone there was very friendly. I'll be back More

Excellent as always!! I dealt with Ivan and Chris Summerlin, both is the Service Department. Ivan was our technician for the oil change and was fast and courteous throughou I dealt with Ivan and Chris Summerlin, both is the Service Department. Ivan was our technician for the oil change and was fast and courteous throughout the process. We had some additional questions about our purchased warranty and Chris answered all of questions and then some. Exceptional customer service!!! More

Excellent customer service While debating on whether or not to actually purchase a new car,I was searching online when I was contacted on the phone by Naonne Nathan. I had infor While debating on whether or not to actually purchase a new car,I was searching online when I was contacted on the phone by Naonne Nathan. I had informed him that i didn't have the best credit and that I had had many noses turned up to me and my business due to this fact, which made me skeptical about going to another dealership until i had straightened out my credit. Mr. Nathan was able to ease my discomfort and his sincerity in wanting to provide the best customer service persuaded me to drive almost 2 hours to visit Roundtree in Lake City. Upon arrival, there was a little miscommunication at first, but Mr. Nathan and his team, to include Mr. James Bryan and Damon Darden, went above and beyond the call of duty to help iron any wrinkles. I am extremely satisfied with the overall customer service that I recieved, I absolutely love my new car, and Roundtree Moore has gained a new loyal customer!!! More

My most recent experience was excellent!!!. We went to Rountree Moore Toyota to look at and possibly purchase a new 2018 Toyota Sienna Van and we were introduced to John Scobie (the sales repres We went to Rountree Moore Toyota to look at and possibly purchase a new 2018 Toyota Sienna Van and we were introduced to John Scobie (the sales representative). John was very courteous and concerned about our interests. He did an excellent job in fulfilling our needs and wants. WToyota Sienna) and are completely satisfied with it. I will recommend this dealership to others and will come back for my next purchase. More

Sales/Customer Service Heather and Jose were great to work with! I test drove different vehicles and she was very patient. She went above and beyond today and it was greatl Heather and Jose were great to work with! I test drove different vehicles and she was very patient. She went above and beyond today and it was greatly appreciated. She listened to my needs and came through for me. I will be back! This was my second vehicle I have purchased from Roundtree Toyota and I have had great service! Kudos to Heather, and Jose! More

Best Buying Experience Ever! Heather Green gave us exceptional service. We arrived at the showroom late in the day, but she stayed well beyond closing time, allowing us to test dr Heather Green gave us exceptional service. We arrived at the showroom late in the day, but she stayed well beyond closing time, allowing us to test drive the vehicle, answering our questions, working with us to negotiate the purchase and complete preliminary paper work. She then came in on her day off to help us take delivery, showing us the vehicle's finer points, setting up our phones, and helping us navigate through the remaining paper work. Throughout the entire process, Heather was friendly and relaxed. Time and again she demonstrated her professionalism and her knowledge of the product and the purchasing protocol. She is a real asset to this dealership. More

Quality, Excellence, Awesome Customer Service We are been returning customer's for the past sixteen years. All of our children have purchased their vehicles as well and will not go anywhere else. We are been returning customer's for the past sixteen years. All of our children have purchased their vehicles as well and will not go anywhere else. Rountree Moore has one of the best customer service employees we have ever dealt with at any dealership. They have a great selection of vehicles or they will take the time to look and find what your looking for. They are cut and dry with pricing and will work with you and how much you qualify for. Our salesman, Ben Blake worked with us on line, via sent an email video, texted us, and worked with our trade-in and we both agreed at a price that worked for everyone. If your looking for good, honest, hard working people with high ethics this is the place to be! It is worth your time to take a drive, make a call, or text to find your dream vehicle without breaking the piggy bank. They will make you feel right at home. Try it. More

Very good. Our sales lady keep the process moving Very good. Our sales lady keep process moving. When process slowed she showed us functions on the van. She set up our phones for us. Very good. Our sales lady keep process moving. When process slowed she showed us functions on the van. She set up our phones for us. More

The best Let me start by saying that this was the best car buying experience I have ever had. I called the dealer and talked to Mr. Ben Blake telling him what Let me start by saying that this was the best car buying experience I have ever had. I called the dealer and talked to Mr. Ben Blake telling him what I wanted and what I wanted to spend. I had already obtained financing at my credit union and just didn't want to play games. Mr. Blake called a few times over the next week telling me about vehicles that might be of interest to me, but no hard pressure like other dealerships. He called me on a Friday and stated he had found a truck just as I wanted and we agreed to meet on Saturday morning. The truck he had was a perfect fit and I told him that I would take it. Now waiting on the dealer to detail the truck and swap tags and fill the tank, Mr. Justin Mckittrick the business manager came to talk to me, asking if I was interested in maybe saving money financing with somebody other than my credit union. I was unsure as I have been with my credit union for years. Well, he was right he saved me almost 3 points interest and money. Gota love that. I would like to thank Mr. Blake and Mr. Mckittrick for going the extra mile in selling me what I wanted and saving me money also. I look forward to taking my truck back for any service work it may ever need. More

Best of the Best This is the second vehicle I have purchased from Rountree Moore Toyota and it was once again an excellent experience. I didn’t think it would be a bet This is the second vehicle I have purchased from Rountree Moore Toyota and it was once again an excellent experience. I didn’t think it would be a better experience than the last time, but somehow it was. Michael answered all my questions with straight forward, honest answers. He was patient and kept me up to date on the progress of my purchase. Justin is the best finance manager I have ever come in contact with. He is thorough and is very informative. I will continue to be a loyal customer to Rountree Moore Toyota. More