Lake City Toyota

Quick and painless I made an appointment in the morning for early that afternoon, arrived at the appointed time, talked to a pleasant service person, service completed i I made an appointment in the morning for early that afternoon, arrived at the appointed time, talked to a pleasant service person, service completed in a timely manner, all good. More

Great servicer The staff was right there to help and kept me updated on the status of the work. The time was accurate for my wait time. The staff was right there to help and kept me updated on the status of the work. The time was accurate for my wait time. More

Fast intake, great and courteous service and reasonably pric Ivan greeted me at the intake Bay for service. He was courteous and knowledgeable and truly interested as I explained what I was there for. He escorte Ivan greeted me at the intake Bay for service. He was courteous and knowledgeable and truly interested as I explained what I was there for. He escorted me to the waiting area and told me how long it would take before he knew something about my vehicle. While I was in the waiting area other employees offered help to link in with the wi-fi at the dealership. Ivan came to let me know what was going on with my vehicle within the time frame he had suggested initially and offered me options for repair of my truck. The entire experience was pleasant and non-stressful. I will come back to the Lake City Toyota dealership again for any needs I may have in the future and I will recommend this dealership and the service to anyone who asks. More

Tacoma The young lady that worked with us was new but she was on point. If she didnt know she asked instead of telling us an untruth. She was very friendly The young lady that worked with us was new but she was on point. If she didnt know she asked instead of telling us an untruth. She was very friendly and pleasant not pushy. I would look for her again to do business. More

It was good. There was a complete feeling of trust and understanding of what my wife and myself were there to look at. Mr. Fernando Rojo was very helpful, and we f There was a complete feeling of trust and understanding of what my wife and myself were there to look at. Mr. Fernando Rojo was very helpful, and we felt very comfortable working with him. More

New car sales Came in to trade my car in didn’t like the fact I didn’t get to get the vehicle I wanted because of money adown and price but I guess it is what it is Came in to trade my car in didn’t like the fact I didn’t get to get the vehicle I wanted because of money adown and price but I guess it is what it is . More

Service department customer service/sales rep sharks I service 4 Toyota’s and a Honda and the service person Mitch has been the only one who takes time to explain and teach me about my vehicles. His exce I service 4 Toyota’s and a Honda and the service person Mitch has been the only one who takes time to explain and teach me about my vehicles. His excellent representation of Roundtree service department keeps me coming back and referring my family.. My recent visit I walked to pay through the sales entrance and as soon as I exited my truck a sales rep shouted from a short distance may I help you. I heard him before I saw him. Then two ladies came up to me the same way before I reached the door. I felt bum rushed as if I was trustpassing on private property and didn’t belong. They never said hello how are you!They was so causally dressed they didn’t look like sales personnel which through me off. I said ,”I have 4 Toyotas while holding 4 fingers up, one being serviced, I’m fine for today just to fend them off me. I did not like that feeling. More

awesome The staff at Rountree Moore was outstanding. Curlen was awesome. I would buy another vehicle from this dealership in a heartbeat. Keep up the outstand The staff at Rountree Moore was outstanding. Curlen was awesome. I would buy another vehicle from this dealership in a heartbeat. Keep up the outstanding work ethics. More

They Care! I went in for a routine maintenance and an oil change and was greeted with a smile and was well taken care of. While waiting for my car, I was browsin I went in for a routine maintenance and an oil change and was greeted with a smile and was well taken care of. While waiting for my car, I was browsing the new cars.. unlike other dealerships, I was not hounded about buying a new car nor were they trying to sell me anything I didn’t need. I love their amazing customer support and are quick to answer all my questions. I will always do my business at Rountree Moore Toyota Scion. More

20,000 mile service Everyone was very friendly and the service was very quick. The waiting area was clean and comfortable. I actually made a friend...someone else who was Everyone was very friendly and the service was very quick. The waiting area was clean and comfortable. I actually made a friend...someone else who was getting service done on her car! More