Lake City GMC - Service Center

Excellent response and support. I trust them. Always willing to listen to me and my concerns. I trust them. Always willing to listen to me and my concerns. More

Always willing to help. Service dept is excellent! Friendly people. Not pushy. Nice lounge to wait in Service dept is excellent! Friendly people. Not pushy. Nice lounge to wait in More

I recently ran over something in the road that broke my gas line under the car. I had the car towed to Lake City GMC. They diagnosed the problem, ordered the part to repair it, and did so in a timely manne gas line under the car. I had the car towed to Lake City GMC. They diagnosed the problem, ordered the part to repair it, and did so in a timely manner. They offered a replacement vehicle while mine was in the shop. The car was repaired and drives like new. I’m very satisfied with the whole experience. More

I brought my car in for an oil change and the service team fit me into the schedule on the same day, performed other necessary maintenance such as tire rotations and check-ups, and had my car ready to go team fit me into the schedule on the same day, performed other necessary maintenance such as tire rotations and check-ups, and had my car ready to go in exceptional time. Mitch, Robby, and Terry were very professional and welcoming. More

Robbie in service is very nice. Car prices are elevated for sure but Kat the saleswoman is very nice too. Service is very subpar. Took vehicle in for service and had to take back be Car prices are elevated for sure but Kat the saleswoman is very nice too. Service is very subpar. Took vehicle in for service and had to take back because it wasn’t fixed. Just seemed to be throwing parts at it. Also one gentleman in particular not friendly at all thinks he’s better than the others and talks down to coworkers in front of customers. Shameful honestly. Wouldn’t recommend unless you’re in a pinch. More

Very knowledgeable and courteous. Enjoy going there to get my car worked on. Thank you Mitch and Robi Enjoy going there to get my car worked on. Thank you Mitch and Robi More

Was kept informed about the progress of my repair. I had an appointment and my vehicle was taken in at the scheduled time. I had an appointment and my vehicle was taken in at the scheduled time. More

Always fast friendly service. Couldn’t ask for more. Won’t go anywhere else. Thank you! Couldn’t ask for more. Won’t go anywhere else. Thank you! More

Robbie is our go to guy. Since we got the car we have brought it back 4 times... Once for lack of detailing, other three for sunroof leak. This time was due to radio malfunct Since we got the car we have brought it back 4 times... Once for lack of detailing, other three for sunroof leak. This time was due to radio malfunction, and if it wasn't for him I probably would have called lemon law. Your employee is amazing, and should be the branch manager. If someone like Robbie was running the show, there would be no bad reviews or complaints.hands down great experience, only because of him. Thanks Robbie for all your hard work and dedication, spectacular customer service!!!!!! 5 stars for you, sir!! More

Mitch and his service team do an excellent job of maintaining our 2017 GMC Acadia. We have always had excellent service there, and they address you by name. maintaining our 2017 GMC Acadia. We have always had excellent service there, and they address you by name. More