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Lake City GMC

Lake City, FL

4.9
600 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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508 E Duval St

Lake City, FL

32055

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Showing 600 reviews

November 09, 2023

The service process is professionally conducted and efficient. The service staff are friendly and communicates effectively. More

by anthonywalker13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Ronsonet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harleigh Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Polvere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kodie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James (Jim) Parker
November 01, 2023

Luke West was the best salesman we had encountered with any car dealership; we had a glitch in the paperwork that was corrected immediately not due to anyone’s fault in particular. More

by DSSCROSBY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke West
October 31, 2023

I really only dealt with 2 people, Luke West the salesman and the lady who did the financing paperwork. In and out in less than an hour. No problem More

by ROGERWILLIAMS24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke West
October 30, 2023

This place is why car salesmen have bad reputations. They never followed through with any of the promises they made. BE WARNED - if they promise you something get it in the form of a we-owe. They told u More

by fvuletich64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
sales lady no longer there and a shady (owner) guy that tried to say he didn't do our paperwork when he absolutely did. He didn't remember us only a week later
October 30, 2023

Mitch and Norbie are amazing! ! We drive 2 hours to see them specifically. I’ve bought two vehicles from them and only get service done there. More

by MELANIELEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Ronsonet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norbie Ronsonet
October 30, 2023

Mitch and his service team are always accommodating, personable and communicates with me throughout the servicing. More

by jgknroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Ronsonet
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2023

Dealer does not offer delivery for used vehicles. Was told vehicle was sold and would be removed from site in a couple days. More

by QM4201
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Wendy Flannery
October 28, 2023

I was hesitant about going to a dealership for my vehicle purchase as Ive had so many bad experiences, but once I inquired about a car Wendy was right there every step of the way, she was great I loved deali More

by Ajohnson
Recommend Dealer
Yes
Employees Worked With
Wendy
October 24, 2023

My Car Buying At Lake City Buick GMC Was An Awesome Experience.Having Mr. Luke West As My Sales Person And Manager Mr.Tony And The Rest Of The Crew That Made My Day With Purchasing This Nice 2012 Buick More

by perezmperez272
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke West, Stephen Mason
Oct 25, 2023 -

Lake City GMC responded

Thank you so much for sharing your fantastic car-buying experience at Lake City Buick GMC. We're thrilled to hear that Mr. Luke West and Manager Mr. Tony, along with the rest of our team, made your day by helping you purchase the 2012 Buick Enclave that you're very pleased with. Your kind words about our customer service mean the world to us, and it's our pleasure to assist you. We're delighted that you're satisfied with your new vehicle, and we hope it brings you many great moments on the road. Also, your shout-out to our service department is greatly appreciated. We strive to provide top-notch service at every stage of your ownership experience. If you ever need anything, whether it's for your new Buick Enclave or anything else, please don't hesitate to reach out. We're here to assist you whenever you need us. Hip Hip Hurraaaa indeed! Enjoy your new car, and thank you for choosing Lake City Buick GMC.

October 24, 2023

The best dealership in the area. Being a widow, it is such a pleasure dealer with Norby and Mitch. . Some of the best service after the sale. . Don’t plan to trade anywhere else. More

by deannamullis7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Ronsonet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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