Lake City Chrysler Jeep Dodge Ram - Service Center

Was supposed to get gift card from promo on website. No one knew anything about it and i felt like i got the run around. Like bait n switch. Promo is all over website never got gift card but i bought a No one knew anything about it and i felt like i got the run around. Like bait n switch. Promo is all over website never got gift card but i bought a truck anyway. More

We purchased a new Rebel in February of 2022. I recently had to bring it in for service, Sean did a great job communicating and keeping us informed of the recall situation. I recently had to bring it in for service, Sean did a great job communicating and keeping us informed of the recall situation. More

It was awesome I don't know what else to say but the people was pleasant they were polite And they did what they said they were going to do people was pleasant they were polite And they did what they said they were going to do More

Fast check ln, answered all my questions I had They got it done in a very short time, it done in a very short time, More

After you purchase the truck, I paid cash, in full, they don’t want anything else to do with you. They are extremely vague and inaccurate in the description of the extra package. They say this and that are don’t want anything else to do with you. They are extremely vague and inaccurate in the description of the extra package. They say this and that are included, however, when you finally get to print this information out, it matches nothing that they talk about. More

Wife took my car in, since i was out of town,for rough engine . Inexperienced techs wanted to tear my engine down to rebuild lifters which would have cost $6000, i called to talk to service advisor who pr engine . Inexperienced techs wanted to tear my engine down to rebuild lifters which would have cost $6000, i called to talk to service advisor who promised to send me the troubleshooting results and pressure test results from cylinder test that supposedly proved his tech theory, but then told me he was not required to send these things to me. I had my wife retrieve my car from the dealer and I would check it out when i got home.The codes that were on my car state to start with checking spark plugs and coil packs. If the tech had checked the spark plugs he would have found that is all that needed to be changed. I changed spark plugs and oil in my own car and this fixed the problem it cost me just over $200 and the dealer was going to charge me $6000 to do unnecessary work on my car because they have inexperienced techs not mechanics working on customers cars. Steer clear of this service department. More

Horrible service department. They cannot follow instructions, make you wait weeks for parts and when they arrive you must have your car serviced same day or they return the parts so you get to wait instructions, make you wait weeks for parts and when they arrive you must have your car serviced same day or they return the parts so you get to wait weeks again. Contacting service management yielded nothing, in fact after taking briefly I was told they would call back the next day, days later...still not a single word. More

My entire experience was all about lies. Bought jeep used. Every six months it needs about a$1,000 worth of work...supposedly it was only pulled behind an RV...LIE.I CAN'T TRUST IT. IT HAS LEFT ME STRAN used. Every six months it needs about a$1,000 worth of work...supposedly it was only pulled behind an RV...LIE.I CAN'T TRUST IT. IT HAS LEFT ME STRANDED 3 TIMES... TWICE IN VALDOSTA(80 miles from home) Towing was $300!! Once in Pensacola, where 350 mi from home. We were charged $400 for a trottle body...did not solve anything. They tried to charge me for a 4 month old battery to put in a new one.The service mgr was fired for falsifying parts, Cris somebody. Mechanic, Kevin was short-tempered and hostile. Do not buy anything from Lake city Jeep or Sunbelt Honda!!!! This was the WORST EXPERIENCE IVE EVER HAD AT ANY Dealership.... they are preying on the public. I would like to add I alerted Chris... before my car was towed in that it was in limp mode and coming up w all these codes. Of course the throttle body was randomly blamed..and a new $400 part was replaced..... that did not solve the problem. I told that Kevin I didn't need to pay for a replacement. When the original part was fine. He seemed to be angry and started something about at the end of the day....blah blah.He told me my 4mo old battery was dead....not true. At the end of the day some little ignition part....a new throttle body at $400 and another $400 to install . Otherwise known as theft. It's not over. When I find out which dept regulates dealerships I'll lodge another complaint until we get our money back and fraud is exposed . That dealership is so chaotic.... there are so many underlying issues..I worked as a service sec af powers Cadillac.. Thank you. Tammy Greenhalgh More

Great service with Teresa and the service department Teresa has always been very helpful with any question we have and always returns our calls, she is an asset to your company. If you need to buy a car Teresa has always been very helpful with any question we have and always returns our calls, she is an asset to your company. If you need to buy a car I would recommend seeing Teresa for information. Thank you for great service. More