Lake City Chrysler Jeep Dodge Ram - Service Center

What a horrible service department to deal with. Had vehicle for a week and no updates on the progress. Call multiple times and be put on hold ...on hold for an hour!!! That is not ok! If I could Had vehicle for a week and no updates on the progress. Call multiple times and be put on hold ...on hold for an hour!!! That is not ok! If I could give 0 stars I would..complete failure on the service advisor over this repair. More

Would not recommend this dealership for pricing or service got home and found oil leak drain plug was barely hanging on . service got home and found oil leak drain plug was barely hanging on . More

I can’t speak on the dealership as a whole but I recently had an extremely horrible experience with the service dept more specifically my service coordinator would not communicate with me any updates on my v had an extremely horrible experience with the service dept more specifically my service coordinator would not communicate with me any updates on my vehicle repairs and then caught in a boldface lie I’ve been going here for over 3 years never had a problem hopefully moving foward we can rectify this issues More

Was supposed to get gift card from promo on website. No one knew anything about it and i felt like i got the run around. Like bait n switch. Promo is all over website never got gift card but i bought a No one knew anything about it and i felt like i got the run around. Like bait n switch. Promo is all over website never got gift card but i bought a truck anyway. More

We purchased a new Rebel in February of 2022. I recently had to bring it in for service, Sean did a great job communicating and keeping us informed of the recall situation. I recently had to bring it in for service, Sean did a great job communicating and keeping us informed of the recall situation. More

It was awesome I don't know what else to say but the people was pleasant they were polite And they did what they said they were going to do people was pleasant they were polite And they did what they said they were going to do More

Fast check ln, answered all my questions I had They got it done in a very short time, it done in a very short time, More

After you purchase the truck, I paid cash, in full, they don’t want anything else to do with you. They are extremely vague and inaccurate in the description of the extra package. They say this and that are don’t want anything else to do with you. They are extremely vague and inaccurate in the description of the extra package. They say this and that are included, however, when you finally get to print this information out, it matches nothing that they talk about. More

Wife took my car in, since i was out of town,for rough engine . Inexperienced techs wanted to tear my engine down to rebuild lifters which would have cost $6000, i called to talk to service advisor who pr engine . Inexperienced techs wanted to tear my engine down to rebuild lifters which would have cost $6000, i called to talk to service advisor who promised to send me the troubleshooting results and pressure test results from cylinder test that supposedly proved his tech theory, but then told me he was not required to send these things to me. I had my wife retrieve my car from the dealer and I would check it out when i got home.The codes that were on my car state to start with checking spark plugs and coil packs. If the tech had checked the spark plugs he would have found that is all that needed to be changed. I changed spark plugs and oil in my own car and this fixed the problem it cost me just over $200 and the dealer was going to charge me $6000 to do unnecessary work on my car because they have inexperienced techs not mechanics working on customers cars. Steer clear of this service department. More