Lake City Chrysler Jeep Dodge Ram

If you're looking to get a good deal, go somewhere else. Bought a used jeep at cost (they wouldn't bring the price down). Only reason we bought from them was we wanted that specific vehicle after we found i Bought a used jeep at cost (they wouldn't bring the price down). Only reason we bought from them was we wanted that specific vehicle after we found it. Paid almost 50k and they couldn't even throw in a 2nd key. Unless they have a specific vehicle you want, I recommend finding another dealership. And don't expect return phone calls if you have any questions. They also committed fraud and sold us an invalid power train warranty with the jeep and refuse to fix the warranty or take care of the repair costs that would have been covered under the correct warranty and led to the BBB about it claiming they attempted to contact us to rectify the issue when in fact they have not. Also do not trust any Morgan Auto Group dealership. Seems their business practice is to avoid responding to issues and complaints and have some bot send respond with some B.S. Will further mention that we had to go back and sign a new contact after having the vehicle for a few months because their finance guy at the time submitted fraudulent information to the finance company claiming a different larger income that we submitted. As soon as the phone interview with them transpired they pulled the financing! We originally asked for them to cover the cost of the transmission repair due to their negligence and get us the correct warranty (which we would have paid the difference), but they refused and offered to refund us directly for the incorrect warrant and purchase the correct warranty that they would pay for. We accepted their offer and now they are not honoring the agreement!! It has been 3 months at this point and still getting the run around. They will not return phone calls or respond to other forms of communication. This is by far the worst company I have ever dealt with! An honest company would have made this right no questions asked! More

I always have fast and good service with Tricia Luiso in service Dept. Always has a smile on her face and always goes above and Beyond. Josh Fitzpatrick service Dept. Always has a smile on her face and always goes above and Beyond. Josh Fitzpatrick More

They ran my xxxxing credit 65 times they have xxxxed up all my credit and they’re blaming it on me ! all my credit and they’re blaming it on me ! More

The sales person was amazing. Very friendly and made me feel very comfortable. The closing gentleman was also amazing and very thoughtful. Very friendly and made me feel very comfortable. The closing gentleman was also amazing and very thoughtful. More

Love the staff and really appreciate the service and professionalism of the staff Thats why we bought two vehicles from tjem tjis year professionalism of the staff Thats why we bought two vehicles from tjem tjis year More

Great experience! Is the fewest number of cars and the least amount of hours to reach the satisfactory solution and get the car that we wanted. Brian Stalvey was very Is the fewest number of cars and the least amount of hours to reach the satisfactory solution and get the car that we wanted. Brian Stalvey was very professional down to earth extremely helpful. Thank you so much for Lake City Chrysler Jeep Dodge Ram. You are a lifesaver thank you. More

Fast and friendly we were leaving out of town and i needed a oil change they got me in and out. needed a oil change they got me in and out. More

Staff was very pleasant to deal with. They didn’t pressure us into buying and was extremely helpful when it came to financing. Our sales rep Wookiee helped us find exactly what we wanted They didn’t pressure us into buying and was extremely helpful when it came to financing. Our sales rep Wookiee helped us find exactly what we wanted for the price we wanted. More

A very easy and quick experience! A good focus on getting me what I wanted! A good focus on getting me what I wanted! More

Amazing experience at Lake City Doge! Zack and Catherine were better than awesome! Zack got me an amazing deal on my RHO. Huge shout out to Cat, she knew every feature and did an amazing Zack and Catherine were better than awesome! Zack got me an amazing deal on my RHO. Huge shout out to Cat, she knew every feature and did an amazing job finalizing the process and educating me on all the truck had to offer. Thank you for making this the easiest purchase ever! More