Lake Chevrolet - Service Center

Customer Service Done Right When my vehicle unexpectedly (and inconveniently) died, I called Braeger because they are certified GMC mechanics. That gave me a level of confidence When my vehicle unexpectedly (and inconveniently) died, I called Braeger because they are certified GMC mechanics. That gave me a level of confidence in their workmanship. I spoke with the Director of Fleet Operations and told him what I suspected the trouble was. He was very friendly and reassuring. I rode with the tow truck and dropped off the vehicle. A shuttle was arranged to take me to work. He called to let me know what the repair was to be and the pricing. He patiently and pleasantly answered every question I had. They called when the work was completed that same day. A shuttle back to the dealership was available. The Shuttle Driver Gregory was very personable. The paperwork for billing was ready when I got there. But Glenn noticed an error on the invoice (in my favor) and corrected it right away. That’s some commendable ethics right there. I would recommend this facility for maintenance and repair. It was an enjoyable experience for what could have been an aggravating one. More

auto collision repair Chevrolet Traverse was in an accident that required both exterior work as well as mechanical work. The estimate reviewed all of the individual parts s Chevrolet Traverse was in an accident that required both exterior work as well as mechanical work. The estimate reviewed all of the individual parts supplied as well as the labor. The completed job also listed everything that actually was done. The quality of the work was great looking showroom ready. The mechanical work had warranty included. When I picked up my vehicle I had to drive back home, an 80 mile trip, both city and interstate, it drove like new. It has a 12,000 mile or 1 year warranty on mechanical work.. More

Silverado oil check engine light They were very professional and thorough in all phases of their work and communication. It was my first experience with Braeger. I will definitely b They were very professional and thorough in all phases of their work and communication. It was my first experience with Braeger. I will definitely be back and will let others know. More

Routine maintenance My visit was everything I expected. I was greeted when I drove in. The work was completed thoroughly and on time. They met my expectations in every wa My visit was everything I expected. I was greeted when I drove in. The work was completed thoroughly and on time. They met my expectations in every way possible. More

Customer satisfaction guaranteed I am always pleased with the service I get at Braeger Chevrolet on South 27th. Everyone there is very friendly, professional and respectful. I would d I am always pleased with the service I get at Braeger Chevrolet on South 27th. Everyone there is very friendly, professional and respectful. I would definitely recommend this dealership to friends and family in the future. More

Routine oil change Love Braeger! Always a good experience! All of the employees that I ever deal with are always so personable. I would recommend them to anyone! Love Braeger! Always a good experience! All of the employees that I ever deal with are always so personable. I would recommend them to anyone! More

The best - AROUND! this is the first time I’ve ever taken a car to a shop first thing Monday morning without an appointment and had it done the same day. Just incredible this is the first time I’ve ever taken a car to a shop first thing Monday morning without an appointment and had it done the same day. Just incredible service. More

Oil change I have always had a good experience at Braeger Chevrolet. Purchased three vehicles from them and always have my services done there. Employees there k I have always had a good experience at Braeger Chevrolet. Purchased three vehicles from them and always have my services done there. Employees there know how to treat customers More