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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,630 Reviews
Call Service Center (414) 281-5000

2,630 Reviews of Lake Chevrolet - Service Center

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December 01, 2024

Everyone has been very kind and helpful. It was very easy getting a appointment for a oil change and tire rotation. More

by tonylindawozniak49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Lake Chevrolet responded

Thank you so much for your kind words! We truly appreciate your feedback about your experience at Lake Chevrolet. I'm glad to hear that our team made it easy for you to schedule your oil change and tire rotation. We look forward to seeing you again for your next service! Sincerely, The Team at Lake Chevrolet

December 01, 2024

They took a month to fix my car, pushed due date back 4 times. Extremely poor communication. After having it back for a day, there were problems with the car again and I had to take it back. MAJOR SCAM. Tr More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
One star
Report | Print
Dec 05, 2024 -

Lake Chevrolet responded

We’re sorry to hear about your experience and the frustration it caused. We hold ourselves to higher standards and will communicate your concerns to our service team to ensure better communication and timeliness in the future. Thank you for bringing this to our attention.

November 30, 2024

Helped me get my car repaired ansmd working well. They also helped with any other problems I had. More

by nbauer91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecilia Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

Lake Chevrolet responded

Thank you for your positive feedback! I'm glad to hear that Lake Chevrolet was able to assist you with your car repair and address any other concerns you had. We pride ourselves on providing great service and support. We look forward to seeing you again for any future needs! Sincerely, The Team at Lake Chevrolet

November 30, 2024

Quick service that exceeded my expectations, done by people who cared about me and my vehicle. More

by andrew@ritzka.com
Recommend Dealer
Yes
Employees Worked With
Jonathan Colin, Jonathan Colin
Report | Print
Dec 03, 2024 -

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you received quick service at Lake Chevrolet that exceeded your expectations. Our team truly cares about our customers and their vehicles, and we're glad that showed during your visit. We look forward to seeing you again! Sincerely, The Team at Lake Chevrolet

November 28, 2024

They should xx for warranty’s before preferring the service and assuming its covered then expect the customer to pay your outrageous invoice More

by Amjad khleifat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yessi Lopez
Report | Print
Dec 05, 2024 -

Lake Chevrolet responded

Thank you for sharing your feedback with us. We’re sorry to hear that you’re unhappy with your recent experience and we appreciate the opportunity to address your concerns. When it comes to warranty work, we strive to thoroughly review coverage details with our customers before proceeding with any service. We regret if there was any misunderstanding or if the process was not clearly communicated in your case. Transparency is very important to us, and we aim to ensure that customers are fully informed about what is and isn’t covered under their warranty before any repairs are performed. We understand your frustration with the unexpected costs, and we’d like to make things right. Please reach out to at 414-281-5000 so we can review your situation and address your concerns more specifically. Your satisfaction is important to us, and we appreciate the chance to improve your experience with our dealership.

Dec 05, 2024 -

Amjad khleifat responded

If I came straight forward and asked just to replace my battery why do i have to pay for diagnostic to tell me my battery bad need to be replaced a job can be easy done and cost me no more than couple hundred by napa end up with almost 400$ The purpose of the visit to check if the battery still under warranty or not because the car was in accident

November 28, 2024

I am very satisfied with the service with the oil change that I got last month. More

by scottrohl68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Colin
Report | Print
Dec 01, 2024 -

Lake Chevrolet responded

Thank you for your feedback! We’re thrilled to hear you were very satisfied with the oil change service at Lake Chevrolet. Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again soon! Sincerely, The Team at Lake Chevrolet

November 28, 2024

I was pleased with the service I received, Jose found the information I requested in a timely manner and keeps me informed of any neede More

by faberlynn77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2024 -

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you were pleased with the service at Lake Chevrolet and that Jose was able to assist you promptly with the information you needed. We appreciate your recognition of our team's efforts. We look forward to seeing you again in the future! Sincerely, The Team at Lake Chevrolet

November 28, 2024

Best oil change prices I could find. Did not give an inspection report of the vehicle. The did top off fluids. More

by Jin mke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2024 -

Lake Chevrolet responded

Thank you for your feedback! We're glad to hear that you found our oil change prices to be competitive at Lake Chevrolet. We appreciate your comments regarding the inspection report and will take this into consideration as we strive to enhance our services. If you have any more suggestions or need further assistance, feel free to reach out. We hope to see you again soon! Sincerely, The Team at Lake Chevrolet

November 27, 2024

Great service department with great customer service team. I would recommend this dealership to anyone. More

by Cfanselow47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yessi Lopez
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Dec 01, 2024 -

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our service department and customer service team at Lake Chevrolet. Your recommendation means a lot to us! We look forward to serving you again in the future. Sincerely, The Team at Lake Chevrolet

November 27, 2024

Great work replacing tires on our Audi S5! Quick to schedule and do the work! More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Webler
Report | Print
Dec 01, 2024 -

Lake Chevrolet responded

Thank you for your wonderful feedback! We’re thrilled to hear you had a great experience with the tire replacement on your Audi S5. Our team at Lake Chevrolet strives for efficiency, and we're glad you found the scheduling and service to be quick and seamless. We look forward to seeing you again for any future needs! Sincerely, The Team at Lake Chevrolet

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