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Laird Noller Hyundai

Lawrence, KS

4.4
192 Reviews

2829 S Iowa St.

Lawrence, KS

66047

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Showing 192 reviews

January 18, 2025

Disorganized and hectic. They are good at pushing thru a sale but make sure your car has everything ready to go when you purchase. If not it’ll be xxxx from there. They kno More

by stephaniebor96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josh Hoke, Michael Rivera
Jan 18, 2025 -

Laird Noller Hyundai responded

We apologize for this experience and rest assured your concern will be raised with the top levels of management. Thanks for your feedback, as we take it all seriously and use it to continuously improve. If you would like to provide further info please email customerconcerns@lairdnoller.com My name is Angela

January 17, 2025

I had a good experience at Noller Hyundai dealer in Lawrence. Everything went fine. Michael was very polite and attentive, I’m very happy with my car. More

by celliott0005
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Rivera
Jan 17, 2025 -

Laird Noller Hyundai responded

Thank you for choosing Laird Noller Hyundai. Your feedback and rating mean a lot to us. We're glad Michael was able to help, and we hope to see you again!

January 16, 2025

The best in the business, but highly recommend will be getting all my cars from him More

by peterv202492
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail Fraley, Joe Kelly, Josh Hoke, Todd Kelley, Josh Hoke Jr., Ali Bomia, Lymann Walker, Fabian Flores, Michael Rivera
Jan 17, 2025 -

Laird Noller Hyundai responded

Thank you so much for your excellent review, Peter! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

January 10, 2025

They were helpful and efficient. Negotiations were easy, and they were willing to work with us. More

by jdkn05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Hoke Jr.
Jan 11, 2025 -

Laird Noller Hyundai responded

Thanks for recognizing our employees and for sharing your positive experience with our dealership! We appreciate you very much!

January 10, 2025

I had an emergency issue with my car and called Joshua at Laird Noller Hyundai and he was able to squeeze me in the same day. They were able to take care of the problem quickly and had me back in the road b More

by ben.beisser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Hoke
Jan 11, 2025 -

Laird Noller Hyundai responded

Thanks for recognizing our employees and for sharing your positive experience with our service department. We appreciate you taking the time very much!

January 08, 2025

My experience with the salesman was good. He was knowledgeable and accommodating. And of course the finance man was pleasant although in a bit of a hurry as closing time was drawing near. More

by Jbuch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
None listed that I dealt with
Jan 10, 2025 -

Laird Noller Hyundai responded

We try to be as transparent as possible with all of our pricing. We aim to provide excellent customer service. If we can help explain or correct anything further my name is Angela and my email is amancuso@lairdnoller.com

December 31, 2024

The technicians are always pleasant. The service needs to improve. The prices are outrageous . I can get an oil change , same stuff for $60 compared to their $136. !!!!!! Ridiculous. More

by melissac72
Recommend Dealer
No
Employees Worked With
Joe Kelly, Daniel Devader
Jan 02, 2025 -

Laird Noller Hyundai responded

We are sorry to hear you had a negative experience and did not feel like we were transparent with our prices. If you would like to share more please reach out to me directly at amancuso@lairdnoller.com My name is Angela. Thank You

December 31, 2024

Bought a Genesis in April, 2024 but dealer wouldn’t honor the free service that was supposed to be included. Complete rip-off. Valet service was not honored by the new Genesis dealer in Overland Pak. More

by ncluff52
Purchase Time
Recommend Dealer
No
Employees Worked With
Todd Kelley
Jan 03, 2025 -

Laird Noller Hyundai responded

Genesis of KC is supposed to provide concierge within a 75 mile radius. It is my understanding you are well within the radius. If you call Genesis Customer Care and file a complaint, they should be able to help you. They, as in Genesis Customer Care, will call Genesis of KC and ask them why they are not taking care of you. Please feel free to contact me directly at amancuso@lairdnoller.com My name is Angela, and I am happy to assist in anyway possible. Since we are no longer a Genesis dealer we have to rely on those in the area that are to provide the exceptional customer service you deserve. Thank You for bringing this to our attention.

December 28, 2024

Ashton and the rest of the team were amazing to work with! Will definitely be a returning customer! More

by katelynmariefrank34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashton, Josh Hoke Jr.
Dec 30, 2024 -

Laird Noller Hyundai responded

Thanks for sharing your thoughts about your experience with Laird Noller Hyundai. We appreciate your business and hope to see you again soon!

December 26, 2024

HORRIBLE MANAGEMENT, I’ve seen so many one star reviews to this dealership in the last few months- that should speak for itself. Morgan, the sales manager is beyond unprofessional, I can’t believe he was g More

by Erin Jo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
MORGAN
Jan 02, 2025 -

Laird Noller Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Jan 03, 2025 -

Erin Jo responded

This isn’t true. We called two days ago and a Sarah spoke to us and was totally awful to us and the bank who did the loan. You sent us a car gray car with white interior and sent us paperwork that has white car and black interior, like we thought we were buying. Also, the mileage is off. Your dealership is awful and so are your shady employees.

Jan 03, 2025 -

Erin Jo responded

Morgan your sales manager and Sarah are both VERY UNPROFESSIONAL AND WILL SINK YOUR REPUTATION AND SALES.

Jan 03, 2025 -

Laird Noller Hyundai responded

Please reach out to me directly. My name is Angela and my email is amancuso@lairdnoller.com. I will do all i can to help and address your issues.