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Laird Noller Hyundai
Lawrence, KS
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Omar left a biter taste . He told us if we changed our mind about taking out extended warranty. . I called next morning . Was told we have to wait till car was paid off. Bri He told us if we changed our mind about taking out extended warranty. . I called next morning . Was told we have to wait till car was paid off. Bring paper work from bank. Then we can cancel. I felt this was a misleading .Otherwise every thing was good . RaybHawk More
Outstanding experience purchasing a car on line from Laird Nollar Hyundai. I was 1100 miles away, my salesman, Cowen Dougherty went above and beyond to take care of all my questions. There was a snow st Laird Nollar Hyundai. I was 1100 miles away, my salesman, Cowen Dougherty went above and beyond to take care of all my questions. There was a snow storm the day we talked and I wanted pictures of the car. Cowen dug it out and sent me plenty of pictures. He was a pleasure to work with. More
Accidents happen but it's important to take accountability you won't find that here at this dealership, never responds to voice mails left, promises to call back but never does. Additionally th accountability you won't find that here at this dealership, never responds to voice mails left, promises to call back but never does. Additionally their mistake and oversight almost lost me $1,500 with Geico Auto Insurance. Given the run around with every issue that came up can become very frustrating. It's important to find someone that's willing to do the work to get your vehicle up and running this is not the place this place is for the bare minimum. They repaired my vehicles so that the check engine light isn't on anymore however the vehicle is underperforming extremely and instead of them taking a deeper look at the vehicle (they already were caught missing an obvious issue and ignoring it) they were blaming Hyundai for manufacturer issues. I've had my vehicle for over a hundred and twenty days now and still have yet to receive my paperwork for getting the car registered. More
Very helpful and knowledgeable helping up make a decision on a vehicle. The finance manager was awesome and everyone was great getting set up afterwards. decision on a vehicle. The finance manager was awesome and everyone was great getting set up afterwards. More
I saw a vehicle on their website that I was interested in. I didn’t realize that the vehicle was at the partner dealership in another town. They arranged to have the vehicle brought over to my local deale in. I didn’t realize that the vehicle was at the partner dealership in another town. They arranged to have the vehicle brought over to my local dealership so that we didn’t have to drive out of town to see and test drive it. More
Could have been great. Surprise cost items not disclosed on website and a post sale issue really soured the experience. Very happy with the vehicle. Surprise cost items not disclosed on website and a post sale issue really soured the experience. Very happy with the vehicle. More