Laird Noller Hyundai Topeka

Mediocre Customer Service The rep did not know about a problem even though it was listed as a concern on the email and on the night drop off envelope. The rep did not know about a problem even though it was listed as a concern on the email and on the night drop off envelope. More

My First car experience Great pricing, quick service, and a lot of choices. Agree on a price, and close the deal, (driving off the lot) in 60 minutes... very knowledgeable st Great pricing, quick service, and a lot of choices. Agree on a price, and close the deal, (driving off the lot) in 60 minutes... very knowledgeable staff! Definitely worth my 2hr drive. Thanks Garrett and Makenzie!! More

Kind and knowledgeable workers, quick and easy process The customer service is fantastic- very accommodating! I found exactly what I was looking for- along with a great price! The buying process was quick The customer service is fantastic- very accommodating! I found exactly what I was looking for- along with a great price! The buying process was quick and efficient. No complaints! More

Very considerate business! Wonderfully fast & very efficient service. I could not believe they programmed my faub correctfully the first time! Raymond was so very helpful! I Wonderfully fast & very efficient service. I could not believe they programmed my faub correctfully the first time! Raymond was so very helpful! I am new 2 the state & will gladly return 2 this Lincoln dealership More

Finish new car delivery There was a misunderstanding between Garrett to myself about who is supposed to call who to the finish up of delivery of my new car. There was a sc There was a misunderstanding between Garrett to myself about who is supposed to call who to the finish up of delivery of my new car. There was a scratch on the hood and it was fixed. I would have liked to get more money on my Mazda 3 trade, l took good care of it. Joe helped out as well. More

A Professional Service Department What a relief to find a find a professional service department that cares about the customer and not just the upsell. Service was fast and the staff What a relief to find a find a professional service department that cares about the customer and not just the upsell. Service was fast and the staff was knowledgeable. Was greeted with a smile and a conversation versa a lost stare and feeling I was interrupting their time. Will continue to bring my service back. More

Good. Eventually. Service tech was very nice, but when I came to pick up my car after having a recall fixed, the radio was no longer working properly, so I had to be ta Service tech was very nice, but when I came to pick up my car after having a recall fixed, the radio was no longer working properly, so I had to be taken back to my office (again) and picked up later, which was a hassle. The problem was ultimately fixed at no charge, and the courtesy shuttle driver was very kind and on time. I just didn’t appreciate the hassle of wasting my lunch break to have to leave it there again. To clarify, I’ve never had any issues with the sales department and would recommend several sales people who work there. As far as the service department goes, courtesy and kindness are appreciated, but doing a thorough job the first time is very important to busy people. More

Lights not working My daughter’s car had several lights that were not working. We had them checked and replaced no problem. Very thorough, helpful , fast and friendly. My daughter’s car had several lights that were not working. We had them checked and replaced no problem. Very thorough, helpful , fast and friendly. More

Service was quick and reps. Were friendly and helpful. Very satisfied with service. Would not hesitate to use service again. Service was completed in a timely manner and reps. Were polite and very helpfu Very satisfied with service. Would not hesitate to use service again. Service was completed in a timely manner and reps. Were polite and very helpful. More

New Engine Under Warranty Service Manager John and his staff were phenomenal! I had a bad experience with Kyle at the Lawrence dealership and John and his staff more than made Service Manager John and his staff were phenomenal! I had a bad experience with Kyle at the Lawrence dealership and John and his staff more than made up for it! Thanks all! More