Laird Noller Hyundai Topeka

Excellent service The problem with my car was fixed before the estimated time. My service contact was informative and very courteous. My car is running very well. The problem with my car was fixed before the estimated time. My service contact was informative and very courteous. My car is running very well. More

Thank you I titled my review thank you because the service department got me in in a pinch. We had been on the road on vacation so long my MKS was due for serv I titled my review thank you because the service department got me in in a pinch. We had been on the road on vacation so long my MKS was due for service. I called on a Thursday and Les scheduled me for the next day. I was so relieved. Can't thank you guys enough for that and you were wonderful people to boot. We are home safely now thanks in part to you. More

Experience Great experience! I would highly recommend their service department to anyone that has a Mazda. Prior to owning the Mazda I had a Lincoln and had th Great experience! I would highly recommend their service department to anyone that has a Mazda. Prior to owning the Mazda I had a Lincoln and had the same great experience. More

Good service On time and done right car appears to be running good like it should after the service at the Lincoln service center so alls good On time and done right car appears to be running good like it should after the service at the Lincoln service center so alls good More

First service-5000 miles Very good in all respects, although it did take longer than I expected. Service Manager was very good. Enjoying new car! Many happy miles to go. Very good in all respects, although it did take longer than I expected. Service Manager was very good. Enjoying new car! Many happy miles to go. More

Always great service The service professionals are always respectful and explain things well to me. They are flexible as well. I hit a giant pothole and had to move my app The service professionals are always respectful and explain things well to me. They are flexible as well. I hit a giant pothole and had to move my appointment up a day earlier (my original appt. was for new tires ironically). Not only did they replace my tires in a timely manner, but they also checked my alignment since I told them I hit a pothole. I always feel comfortable coming here for service. More

Disappointed I arrived for my 10:30 appointment at 10:15 this past Friday. I told them I Was going to see my spouse at the hospital later & would be back later. I I arrived for my 10:30 appointment at 10:15 this past Friday. I told them I Was going to see my spouse at the hospital later & would be back later. I came back at 2:30pm to pick up the Lincoln, and was told by the receptionist she didn’t have the invoice from the service department yet. She requested it and Received it after they finally total the charges. Then service person came in and told me that the finally found my car at the far end of the lot & would need my keys again. He brought the car back to the bldg. Usually the dealer provides a courtesy vac & wash; but it was sprinkling so I understand that they did not wash the car but they didn’t vac either. I received only an invoice; no check list of things about the car that is usually provided. Really, really disappointed; never had an experience with the dealer before. More

Poor communication with service adviser. Call me if you want to discuss this situation further. Adviser did not listen to my request,and tried to charge me for a covered service. Call me if you want to discuss this situation further. Adviser did not listen to my request,and tried to charge me for a covered service. More

My First car experience Great pricing, quick service, and a lot of choices. Agree on a price, and close the deal, (driving off the lot) in 60 minutes... very knowledgeable st Great pricing, quick service, and a lot of choices. Agree on a price, and close the deal, (driving off the lot) in 60 minutes... very knowledgeable staff! Definitely worth my 2hr drive. Thanks Garrett and Makenzie!! More

Mediocre Customer Service The rep did not know about a problem even though it was listed as a concern on the email and on the night drop off envelope. The rep did not know about a problem even though it was listed as a concern on the email and on the night drop off envelope. More