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Laird Noller Hyundai Topeka

Topeka, KS

4.8
350 Reviews
Our original dealership was located in downtown Topeka at 7th and Van Buren. Willard Noller began his automotive career in the 1930's, first selling and eventually moving his way through all management positions with Mosby-Mack. He purchased the Ford franchise from then dealer, Herb Mack, in 1960. The new Noller Motors soon outgrew its downtown location and Willard Noller purchased a large tract of land at 21st and Topeka Boulevard. He built the most modern facility in Topeka's automotive history at the time. Since then, the company has expanded to cover 3 great locations. Willard Noller was one of the most innovative dealers of his time. He added a separate used car facility, a rarity then. He put in Topeka's first automobile finance and insurance department. He also had a mobile repair unit that would fix or maintain a customer's Ford right there in their driveway. Now, that was convenience!
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2946 S Kansas Ave

Topeka, KS

66611

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Showing 350 reviews

September 24, 2018

Service center The service manager always acts stressed out and overworked. Does not make you feel welcome or appreciate my business. Seemed upset that I had a fre More

by hummell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
don't know name
September 21, 2018

oil change and new. tires service was fine and completed on time. However it did take 3 calls to get a tire estimate. Inspection found cabin air filter and less than adequate More

by jon.janes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : jonathan frederick, Dalton Rooney, Dawn McClendon, John Keagy
September 21, 2018

Service and business office Service good. Very helpful to have courtesy car to give rides home while vehicle being worked on then picked up when vehicle ready. Business manage More

by Jeannie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan McGillis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : jonathan frederick
September 19, 2018

Pre made appt. took 3 hours for a 1 hour job. Made a while you wait warranty oil change appt. Arrived 10 minuets prior & checked in and they had me in their system. I advised service rep I woul More

by DOUGEFUNK50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Keagy
Sep 20, 2018 -

DOUGEFUNK50 responded

I recd a personal phone call from the service manager himself this AM. Day after complaint filed. Profuse apology offered , employee was dealt with and I was offered a free oil change on my next visit ! They did an excellent follow up on my complaint and I am very impressed with their quick response and their efforts to make sure I was satisfied!! Things are square between us an I will return to their shop !

Sep 20, 2018 -

Laird Noller Hyundai Topeka responded

Good Afternoon Mr. Funk: I was dismayed regarding your experience with our service department at our Lincoln-Mazda-Hyundai store in Topeka. And I am so thankful that you reached out to us to let us know so that we could take action to remedy this situation. The treatment you received from us was unacceptable. We continually work on making sure our guests have a positive and satisfactory experience in our stores. I understand that Jon Frederick, Service Manager, reached out to you this morning to offer our sincere apologies. Thank you for giving us another opportunity to earn your business. If you ever need anything please feel free to reach out to Jon or me. My email address is jpiper@lairdnoller.com and telephone is 785-235-9211. Jon's email address is jfrederick@lairdnoller.com and his telephone is 785-267-2800. Again thank you. Jolene Piper CFO and Director of Fixed Operations

September 19, 2018

Wonderful Service!!! In and out to get a new sway bar on my Hyundai Sanota. I pulled in at 9am and was out by 10:30am ready to roll on! Can’t ask for more than that 😁 Tha More

by Sparkling Ruby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond, Howard Cherry
September 19, 2018

More expensive than what I seleced If I hadn't been told I needed a service that I later found out I did not need, this would be a stellar review. More

by aeh0427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn't catch the name.
September 19, 2018

Always great!! My experience with Laird Noller Lincoln Mazda Hyundai is always excellent! I bought my first Hyundai Santa Fe in 2001 and bought my latest one in 201 More

by LYNPO1016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jonathan frederick, Leann Hodge
September 17, 2018

Fast and accurate They did miss that I had a warranty but was reimbursed The service was completed fast and they sent somebody to pick me up at home. They were very More

by janc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
“Rickey”, Nick Harper
September 14, 2018

Great service! Our salesman (Garrett) was great, he explained all the features in every car we drove and helped us in every way he could. The finance guy (Nick) mad More

by daatjohns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Chaffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick with finance didn't know last name.
September 11, 2018

It was great!!! It was a great experience!!! I would more than let everyone know that I had a tremendous experience at laird Nollor. It was just about an hour from s More

by Shilde0525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Miller
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