Laird Noller Hyundai Topeka

Service with a small hiccup Took my 18 MKZ Hybrid in for its first oil change, etc. Had a couple of rattles I wanted them to look at while they had it. The service advisor thou Took my 18 MKZ Hybrid in for its first oil change, etc. Had a couple of rattles I wanted them to look at while they had it. The service advisor thought one of the rattles was caused by my sunglasses being in the compartment next to the ceiling remote control panel so he had me remove them. Nothing was said about the other rattle that appeared on occasion. When I picked up my car that afternoon the mileage in and mileage out was the same so no test drive was attempted to check on either rattle. Needless to say both rattles were still there. I have not called back at this point for a redo of that service. They did do a fine job of getting the dirt and grim off of the vehicle. More

Not a happy camper Something always goes wrong when in for service after that repair is made. Turn over in technicians doesn’t build confidence that you are taking care Something always goes wrong when in for service after that repair is made. Turn over in technicians doesn’t build confidence that you are taking care of your customers by getting knowledgeable people to serve us. Mazda even stopped vacuuming the vehicles and stearing wheel always has gunk on it. Car was in all day. Took it in at 9am and called that it was ready at 4:38. It was in for battery replacement as one sold to us in February 2018 went bad. Was told other important work was being done first. 😡 More

Parts dept needs to be better when ordering parts. Service Sept is good. Parts dept needs to slow down and order the right parts the first time.otherwise good dealership. Would recommend them to other Service Sept is good. Parts dept needs to slow down and order the right parts the first time.otherwise good dealership. Would recommend them to other people. More

Hassle free Easy to schedule, good courier service and quick turnaround. Gave coupon discount and rebate without me having to remind or request. Knew immediatel Easy to schedule, good courier service and quick turnaround. Gave coupon discount and rebate without me having to remind or request. Knew immediately if I had any outstanding recall issue when I asked. More

Came in for an issue and the took care of it Brought it in for a air bag repair and an oil change, fixed it, promptly and got my kid safely back on the road that same morning Brought it in for a air bag repair and an oil change, fixed it, promptly and got my kid safely back on the road that same morning More

Low pressure sales and good prices. Good experience We came in looking for an option after our car had issues on a trip. Nick showed us some different vehicles and Christian helped to narrow down the po We came in looking for an option after our car had issues on a trip. Nick showed us some different vehicles and Christian helped to narrow down the possibilities. They ended up showing us a very nice, almost new Equinox that was priced right and we walked out 3.5 hours later new car owners. Low pressure sales and good prices. More

Very fast and super service. From the time I arrived until the service was complete, the service advisor kept me informed of what was was being done. All service was completed in From the time I arrived until the service was complete, the service advisor kept me informed of what was was being done. All service was completed in a timely manner and the waiting area was super. The lady at the payment counter was very courteous and efficient. More

Routine Service Scheduling and performing this maintenance was routine and do so without a lot of extra effort on my part. The break room with complementary coffee p Scheduling and performing this maintenance was routine and do so without a lot of extra effort on my part. The break room with complementary coffee provided a place for me to conduct business calls with little or no interruption. More

Service Good communication and service. I had to change my appointment three times and they were very accommodating. Wait time for the service work was n Good communication and service. I had to change my appointment three times and they were very accommodating. Wait time for the service work was normal. Nice facilities. More

Too long I thought the time it took was long for oil change and tires rotated. I was there over an hour and a half. This is my only complaint. I thought the time it took was long for oil change and tires rotated. I was there over an hour and a half. This is my only complaint. More