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Laird Noller Ford of Lawrence - Service Center

Lawrence, KS

3.9
842 Reviews

842 Reviews of Laird Noller Ford of Lawrence - Service Center

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December 31, 2013

From my initial experience with Dale Kite, my salesperson, to the ongoing service wiht Laird Noller my experince has been outstanding. Most recently I had an oil change at the express lube. Fast More

by MarkV9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Kite
December 11, 2013

I've always received excellent service at Laird Noller Automotive. The new Quick Service Lane certainly expedites the process of the simple seasonal checkup/oil change. Bought my Explorer last ye More

by kayberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd and Blanca in "Quick Lane" service area, Josh Hoke, Marc Hauser
Dec 28, 2013 -

Laird Noller Ford of Lawrence responded

We are grateful for both your Service Business and Vehicle Purchase with us and appreciate your great review!

December 04, 2013

This is my first experience with Laird Noller Ford and it has been an easy and pleasant one! After having my vehicle towed to the dealership and worrying about transportation during the Thanksgiving holiday More

by acripps
Customer Service
Friendliness
Recommend Dealer
Yes
November 27, 2013

Brought my Chevrolet Tahoe to Laird Noller on whim, I knew it needed a thermostat and my spouse needed the car ASAP. I spoke with the Service Manager, Steve who said they would get it done for me. I dr More

by Club
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 12, 2013

I have had several services done with Laird Noller's service department since I bought a used car from their dealership a few months back. Every time they have provided timely service and great customer More

by Kiramonet
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Nov 12, 2013 -

Laird Noller Ford of Lawrence responded

Thanks Kira! We're happy our Service Department and Wade have met your expectations!

October 18, 2013

Steve and his colleagues made sure my car was fixed right, as quickly as possible, and he stayed on the phone for a very long time, to get the necessary information required to get my extended warranty More

by MAdamsDC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
September 13, 2013

Steve Smaczniak provided me with Friendly, Fast, and Great Service. He helped me with parts I Needed to Hold my bak window on so it would Not fall off and Break. I explained that the parts were Not even More

by destevens8050
Customer Service
Friendliness
Price
Recommend Dealer
Yes
August 03, 2013

I had a very bad situation turned good by Kelly & his staff of professional Technicians. I had a rental truck & trailer well the car i was towing had the tow straps release while towing &the car proceede More

by BrentSallard
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 27, 2013 -

Laird Noller Ford of Lawrence responded

Brent - We are ecstatic that Kelly and his crew could help you! Thanks for the great review!

July 15, 2013

This service department is by far the easiest to deal with that I have ever experienced! Fair prices, honest, up-front and personal service! Couldn't ask for more! More

by Club
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 26, 2013

We had a car emergency when our engine overheated on a Saturday. We took it to Laird Noller and the service manager Kelly Steele saved the day! Kelly stayed late Saturday night to make sure that everythi More

by Dudster2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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