Laird Noller Ford of Lawrence - Service Center

Oil Change Got me in when scheduled and out pretty quickly. Did more than I expected; i.e. rotated tires, checked brake pad thicknesses. Being my first oil ch Got me in when scheduled and out pretty quickly. Did more than I expected; i.e. rotated tires, checked brake pad thicknesses. Being my first oil change after purchase, the price was excellent - FREE. More

Excellent Service Went to Ford right before Thanksgiving for 40,000 mile maintenance. Everyone was very friendly. Brought the car in right after work and they turned it Went to Ford right before Thanksgiving for 40,000 mile maintenance. Everyone was very friendly. Brought the car in right after work and they turned it around in less than 30 minutes for me. Could not have asked for a quicker turnaround. I had also recently purchased the car and did not know the door combination. Steve pulled it for me at no charge. Can't say enough good things about the experience. Highly recommend the Service Department. More

More people needed Toofew people in the service area. Greg was the only one in the service office and was really busy. Otherwise everything was great. Get poor Greg s Toofew people in the service area. Greg was the only one in the service office and was really busy. Otherwise everything was great. Get poor Greg some help out there! More

Dead Battery - Resolved! I can always count on the service team at Laird Noller Hyundai in Lawrence, Kan. When my less-than-two-year-old Hyundai Santa Fe Sport had to be jump I can always count on the service team at Laird Noller Hyundai in Lawrence, Kan. When my less-than-two-year-old Hyundai Santa Fe Sport had to be jump-started in the late-night cold, and again the next morning, I took it in early to be checked out and left with a brand new battery, courtesy of Hyundai. While I was there the service manager reminded me it was time for an oil change, and offered to take care of it while I was there. He even gave me the current service coupon discount even though I didn't have my e-mailed coupon with me. More

45,000 and going strong! I am very happy with my Hyundai Veloster service experience. I went in to have my car checked out to make sure all was good at 45,000 miles and to ha I am very happy with my Hyundai Veloster service experience. I went in to have my car checked out to make sure all was good at 45,000 miles and to have my navigation system updated. I had tried to get the navigation system updated in the summer while they had a sale on but they didn't have the update available for my car. I was promised an update at the sale price once it was available. Then, I managed to forget about it. They gave me the update at the sale price even though the person who had promised me the update at the sales price was no longer working in the service department! Sadly, the new software update took much longer to install than anyone had anticipated and I think they kept the service department open to finish it up for me. They are such a nice group of people and they work hard to make it a great experience. Thanks guys! More

Valued Service Experience I continue to be completely satisfied with the quality and value of my 2013 Hyundai Elantra service experience. The service advisors are friendly, ef I continue to be completely satisfied with the quality and value of my 2013 Hyundai Elantra service experience. The service advisors are friendly, efficient, and exude a positive attitude. I have experienced a very short wait time in a pleasant atmosphere while my car is being serviced. Definitely recommend the service of Laird Noller! More

Oil Change, Tire Rotate, Balance and Alignment Excellent service! I just moved to the area from the city and so far I've been very pleased with their service work and attention to detail. Excellent service! I just moved to the area from the city and so far I've been very pleased with their service work and attention to detail. More

This is the only place you should go Once again Danny Dolar exceeds my expectations, he goes above and beyond to take care of his customers. In late September my check engine light had Once again Danny Dolar exceeds my expectations, he goes above and beyond to take care of his customers. In late September my check engine light had came on in my car, not sure what it was, I called Danny freaking out. He suggested that maybe my gas cap wasn’t on right or it could be loose and so I checked it, sealed tight. Then Danny said for me to bring my car in and they would test it for me, once I got there they got me in right away and said it was a small evap leak, which was the gas cap. Or was it? Not only once but twice the light had came on after that, every time this happened I called Danny, he was really nice and he had me bring my car in. The next step to see why this was happening was to have a smoke test done, Danny set me up an appointment and even gave me a call to remind me of the date and time. Once Shane Sharp had done the test, they had brought me out to the shop so that I could see where the problem was and what needed to be fixed, it ended up being a solenoid with a small leak. Danny was quick to get the ball rolling to find the parts, since it’s a Mitsubishi and everything had to be ordered and would take a week. With the appointment made I dropped my car off on a Tuesday evening so Shane would have it first thing Wednesday morning, since it could take up for about half the day or so. As written on my paper work the car was done and ready at noon, when I arrived Danny had my paper work ready to go and he had even worked his magic to give me the best deal and saved me money for the holidays. Along with all of this my car key had even broke, Danny was so great about getting it fixed and had even ordered me new key parts to replace what was broke. I honestly can say that I don’t think there is any other auto service out there that tries as hard to take care of their customers and their needs like these guys do, giving the best service and best deals. Thank you so much Danny and Shane for working your magic and keeping me safe on the road. More