Laird Noller Ford of Lawrence - Service Center

Excellent, efficient, timely, cost effective I have been going to Laird Noller Quick Service since I came to Lawrence 16 years ago. I have seen staff come and go, but the service has never change I have been going to Laird Noller Quick Service since I came to Lawrence 16 years ago. I have seen staff come and go, but the service has never changed. I chose them because I lived nearby, but I remain with them because they are courteous, friendly, and pay close attention to my cars. I know what to anticipate and what to look out for. They have never guided me wrong. I strongly recommend the best team in town. I really like that they are changing the face of customer service with Jessica. Now I think they might want to add more diversity. More

Another outstanding visit I would like to compliment Laird Noller with providing exceptional personal service. Specifically, Jessica Lund goes the extra mile and is a great rep I would like to compliment Laird Noller with providing exceptional personal service. Specifically, Jessica Lund goes the extra mile and is a great representative of your staff. A+ service and attention to detail. More

Regular Service on Elantra I always have a good experience at Laird Noller, and Jessica Lund plays a big part in that. She takes my questions and concerns very seriously and mak I always have a good experience at Laird Noller, and Jessica Lund plays a big part in that. She takes my questions and concerns very seriously and makes sure they are addressed during our visit. She is friendly, polite, and professional. Laird Noller will continue to be the only garage in Lawrence where I take my vehicle. More

Servicing our Toyota Avalon Jessica Lund is the best service rep I've ever dealt with (out of at least five different garages in Lawrence). She is not only the most polite, but h Jessica Lund is the best service rep I've ever dealt with (out of at least five different garages in Lawrence). She is not only the most polite, but highly efficient and intelligent about what is requested concerning my cars. More

Oil change breaks and new tires Tyler is exceptional with customer service skills and his knowledge of products and services. Second time dealing with Tyler and he remembered my vehi Tyler is exceptional with customer service skills and his knowledge of products and services. Second time dealing with Tyler and he remembered my vehicle. Awesome More

The Come Back On January 5th 2015 I bought an 09 Charger, I loved that car I had high hopes and dreams for it. On January 29th one of my key fob goes out the only o On January 5th 2015 I bought an 09 Charger, I loved that car I had high hopes and dreams for it. On January 29th one of my key fob goes out the only one of the two that worked. All of February almost and part of March my car was in the shop and needed more work than i could handle. I was being as nice and respectful as I could be because loosing my patience really wouldn't have helped. However, just as I was about to give up Jamie Heithaus and his boss came down where I was waiting to get an update on my car and saved the day and made me a very happy and proud customer Thank You Laird Nolar Hyundai. The service department is friendly and they will help you in any way that they can. They are the best and as long as I have my 2014 Challenger above anyone else I want them to handle all its needs. I appreciate all the help and assistance they offered me in this process. I was a little reluctant to give up the charger because it had more room and it was payed for. None the less I'm proud of my challenger and Thank everyone at Laird Nolar Hyundai for this opportunity. More

great Every thing was great and quick service while I waited. I was in on the wrong day - but they did the service anyway - and were great about it. Jessica Every thing was great and quick service while I waited. I was in on the wrong day - but they did the service anyway - and were great about it. Jessica was great to work with. More

Auto service experience Jessica and Paul continue to be outstanding ambassadors for your organization. If your sales and finance personnel can live up to the same standards Jessica and Paul continue to be outstanding ambassadors for your organization. If your sales and finance personnel can live up to the same standards of quality and customer interests that Jessica and Paul do....you have a winning team. More

Excellent service as always! I never have a problem at Laird Noller Hyundai. Have purchased two cars from them and always have my service done by them. Excellent as always! I never have a problem at Laird Noller Hyundai. Have purchased two cars from them and always have my service done by them. Excellent as always! More

Elantra inspection/oil change/tire repair/recall repair It took a little longer than expected but everything was good. Car is running better and I appreciate the car wash. Service department was friendly It took a little longer than expected but everything was good. Car is running better and I appreciate the car wash. Service department was friendly and professional. More