Laird Noller Ford of Lawrence - Service Center

Tried to up-sell at every opertunity I was very frustrated at the constant attempts to sell me more than I needed. you tried to sell me a new air filter without even looking at the existi I was very frustrated at the constant attempts to sell me more than I needed. you tried to sell me a new air filter without even looking at the existing one. If you had looked, you would have seen that it was less than a week old. More

Variety of car work I took my car initially because of some recall information with my car. After going in and talking to them they told me they would need to order parts I took my car initially because of some recall information with my car. After going in and talking to them they told me they would need to order parts. Mike in service, is who I dealt with and he was great! Even though he only worked in the service department he had some of his guys install a new panel on my door (not part of the recall parts, just something I needed to get fixed). Usually this is done at their body shop, not the service shop (great time saver!). Mike was more than accommodating and was very friendly to talk to. I'll be going back to Laird Noller in the future for any problems I have with my car. More

Excellent! Jessica was great! She knew who I was and what I needed as soon as I arrived. She told me about a mandatory repair notification and they took care of Jessica was great! She knew who I was and what I needed as soon as I arrived. She told me about a mandatory repair notification and they took care of it while I was there. Loved the wash and vac service! Will always go here. More

Great experience at the service dept. Never had a bad experience at Hyundai. Very knowledgeable and helpful employees that work in the service dept. I get offers on different services ava Never had a bad experience at Hyundai. Very knowledgeable and helpful employees that work in the service dept. I get offers on different services available through email. Highly recommend. More

Review of Service Team As always, I received excellent from Danny and the rest of the service team that worked on our 2011 Tucson. I appreciated the honesty from Danny and As always, I received excellent from Danny and the rest of the service team that worked on our 2011 Tucson. I appreciated the honesty from Danny and the fact he checked my warranty immediately to make sure it was covered, thus saving me time and money! Thanks again, Danny. More

Oil change Scheduled oil change on line and had it accomplished with no trouble. Would highly recommend and plan to use them in the furture for maintenance for m Scheduled oil change on line and had it accomplished with no trouble. Would highly recommend and plan to use them in the furture for maintenance for my 2013 Genesis. More

Sound advisor Danny was very credible in assisting my daughter who is attending school in Lawrence. Danny provided sound advice while making it convenient for her Danny was very credible in assisting my daughter who is attending school in Lawrence. Danny provided sound advice while making it convenient for her to get repairs done timely and completely to get the car operating again soundly. More

Tuneup and oil change Always helpful, courteous,, and I feel confident with their work. My car absolutely hummed after the tuneup. Wouldn't think of going anywhere else! Always helpful, courteous,, and I feel confident with their work. My car absolutely hummed after the tuneup. Wouldn't think of going anywhere else! Very fairly priced. More

Oil Change I was treated in a friendly way and they put they listened to me about putting in less oil since I have a small engine. I was treated in a friendly way and they put they listened to me about putting in less oil since I have a small engine. More

warranty fix Mike was courteous and helpful in explaining what was happening with the adaptive cruise control on our Edge. He said that the technician took the tim Mike was courteous and helpful in explaining what was happening with the adaptive cruise control on our Edge. He said that the technician took the time to learn how to fix it so it wouldn't stop while next to semi trailers. More