Laird Noller Ford of Lawrence - Service Center

Automobile service dept. friendly, caring and goes out of their way to help. waiting area is very clean, comfortable to wait in and very roomy. I felt like I was extra spe friendly, caring and goes out of their way to help. waiting area is very clean, comfortable to wait in and very roomy. I felt like I was extra special. Explained car problems More

30, 000 mile regular encouraged update I appreciate how simple it is to drive up, walk in and soon be able to talk with someone about what my concern/need is. That's how this service start I appreciate how simple it is to drive up, walk in and soon be able to talk with someone about what my concern/need is. That's how this service started, an appt. to come back soon was made easily. Danny reviewed all information before and after the service. It was especially nice to have free shuttle service to downtown Lawrence during the several hrs work was done. More

great service Great service. Always kind and courteous. I recommend them. I never have to wait long. Great service. Always kind and courteous. I recommend them. I never have to wait long. More

Took my 2013 Elantra in for a recall check and oil change. Service was fast and staff were professional. Danny Dolar explained what was done relative to the recall and also took the time to outline the servic Service was fast and staff were professional. Danny Dolar explained what was done relative to the recall and also took the time to outline the service that will need to be done @ 15,000 miles. More

Attentive service Jessica did a great job of scheduling the appointment and overseeing the oil change and check of some mechanical issues, as well as finding out when a Jessica did a great job of scheduling the appointment and overseeing the oil change and check of some mechanical issues, as well as finding out when a replacement inner door handle would arrive. More

Awesome service Service took less time than expected. The advisor even found a coupon for me. Great job all! I appreciate the attentiveness and the ease of how hav Service took less time than expected. The advisor even found a coupon for me. Great job all! I appreciate the attentiveness and the ease of how having the vehicle serviced was. More

Repaired older vehicle I have an older car that needed some work, and went to Hyundai Service for it. I had been given a service quote from a different repair garage, but d I have an older car that needed some work, and went to Hyundai Service for it. I had been given a service quote from a different repair garage, but decided to go here instead. Danny Dolar did price comparisons and came in with prices well under the other place, and we got the car fixed. He also told me (and took me to the car to show me) what really needed done. He also explained an item that might need future attention but not necessarily right now. This kind of customer service was well beyond what I am used to. My salesperson, Alex Alverado, told me to give the service department a try, and I was glad he did. Because of Danny, I will be back with my other cars for service as well. Thank you! More

Danny always treats me well Paul has always taken care of me as prior service manager, and Danny has done great, as well. I trust this service department and they know me by name Paul has always taken care of me as prior service manager, and Danny has done great, as well. I trust this service department and they know me by name. Great guys. More

Always a pleasant experience! I have always been very pleased with the service or repairs I received for my SUV. I live in Eudora so it's just as easy to take my car to a dealershi I have always been very pleased with the service or repairs I received for my SUV. I live in Eudora so it's just as easy to take my car to a dealership in KC, but I found the service at Lair Noller to be great. More

Excellent service as I needed a quick repair while traveling Jessica quickly assessed the damage to the inner fender and pulled the car in to have a technician inspect it. They determined the part I needed and Jessica quickly assessed the damage to the inner fender and pulled the car in to have a technician inspect it. They determined the part I needed and that it had to be order ed. Jessica set an appointment for me to return when the part was expected to arrive. The part arrived exactly when it was supposed to and they started working on the car right when I arrived. Jessica had asked me if I wanted to have a multipoint inspection performed and I said yes. She came out to show me how dirty the engine air filter was I was glad that she did and I had them replace that as well. I was in and out in less than an hour! I have to return to the west coast next week, but I wish I could have my car serviced here all of the time! Jessica was the best service writer I've ever worked with! More