Laird Noller Ford of Lawrence - Service Center

Exhaust manifold and head gasket The service rep (Mike Smith) was very helpful. He kept me informed all along the repair process. The most frustrating thing was the time it took to The service rep (Mike Smith) was very helpful. He kept me informed all along the repair process. The most frustrating thing was the time it took to repair my vehicle. Three weeks is a long time to wait. But, the delay was caused by the age of the vehicle and the rust build-up. Also, any time a part had to be ordered it added another day or two to the process. I wish the parts were more readily available instead of having to use FedEx. But, I'm pleased with the final result. More

Always impressed with service! I am always pleased with the service I receive at the Quick Lane at Laird Nollar. Tyler is always helpful and I know that my car is in good hands! Eve I am always pleased with the service I receive at the Quick Lane at Laird Nollar. Tyler is always helpful and I know that my car is in good hands! Even after I left, Tyler called me to let me know I was eligible for two rebates after purchasing my tires! Grant was also extremely helpful when I needed new tires! More

Always a Pleasure I always look forward to taking my car into Laird Noller Automotive. The service workers are friendly, the environment is clean, and the process is pr I always look forward to taking my car into Laird Noller Automotive. The service workers are friendly, the environment is clean, and the process is pretty painless, too. They always do great job with my car! More

Hyundai Service Department I have dealt with Danny Dolar on multiple occasions and have been very pleased with my experiences with the Hyundai Service Center. He is the reason I I have dealt with Danny Dolar on multiple occasions and have been very pleased with my experiences with the Hyundai Service Center. He is the reason I keep coming back. His customer service has been stellar and I wish more employees had the flexability, attitude and work ethic he has. More

oil change and checkup customer service and attitude was very good. Jessica was kind enough to mention I could come back for a free car wash, since the attendant had left f customer service and attitude was very good. Jessica was kind enough to mention I could come back for a free car wash, since the attendant had left for the day. More

A good experience. The service department did what I wanted and I was pleased at that. The did one small job that received a "NO Charge". which pleased me. The service department did what I wanted and I was pleased at that. The did one small job that received a "NO Charge". which pleased me. More

kind and knowledgeable Mike in the service department was very kind and helpful during the process. He walked me through the process and all the price points as the car was Mike in the service department was very kind and helpful during the process. He walked me through the process and all the price points as the car was examined, and even saved me some money! More

Fast and convenient service. Dropped off car at dealership and got ride to work arriving early (extra points) called back in a few hours with small issue noticed and gave go ahead Dropped off car at dealership and got ride to work arriving early (extra points) called back in a few hours with small issue noticed and gave go ahead to proceed. Free car wash provided (vacuuming would be super nice, Hint!!!) Was picked up and received my car in time for lunch on my return trip. All contacts were fast and friendly. Service always exceed expectations. More

They backup their product. The air conditioning didn't work; we found this out a few weeks after we bought our 2010 Ford Escape. No hassles, they fixed it, of course, with no c The air conditioning didn't work; we found this out a few weeks after we bought our 2010 Ford Escape. No hassles, they fixed it, of course, with no cost. I would have no problem buying another car from them. More