Laird Noller Ford of Lawrence - Service Center

Awesome service Service took less time than expected. The advisor even found a coupon for me. Great job all! I appreciate the attentiveness and the ease of how hav Service took less time than expected. The advisor even found a coupon for me. Great job all! I appreciate the attentiveness and the ease of how having the vehicle serviced was. More

Repaired older vehicle I have an older car that needed some work, and went to Hyundai Service for it. I had been given a service quote from a different repair garage, but d I have an older car that needed some work, and went to Hyundai Service for it. I had been given a service quote from a different repair garage, but decided to go here instead. Danny Dolar did price comparisons and came in with prices well under the other place, and we got the car fixed. He also told me (and took me to the car to show me) what really needed done. He also explained an item that might need future attention but not necessarily right now. This kind of customer service was well beyond what I am used to. My salesperson, Alex Alverado, told me to give the service department a try, and I was glad he did. Because of Danny, I will be back with my other cars for service as well. Thank you! More

Danny always treats me well Paul has always taken care of me as prior service manager, and Danny has done great, as well. I trust this service department and they know me by name Paul has always taken care of me as prior service manager, and Danny has done great, as well. I trust this service department and they know me by name. Great guys. More

Always a pleasant experience! I have always been very pleased with the service or repairs I received for my SUV. I live in Eudora so it's just as easy to take my car to a dealershi I have always been very pleased with the service or repairs I received for my SUV. I live in Eudora so it's just as easy to take my car to a dealership in KC, but I found the service at Lair Noller to be great. More

Excellent service as I needed a quick repair while traveling Jessica quickly assessed the damage to the inner fender and pulled the car in to have a technician inspect it. They determined the part I needed and Jessica quickly assessed the damage to the inner fender and pulled the car in to have a technician inspect it. They determined the part I needed and that it had to be order ed. Jessica set an appointment for me to return when the part was expected to arrive. The part arrived exactly when it was supposed to and they started working on the car right when I arrived. Jessica had asked me if I wanted to have a multipoint inspection performed and I said yes. She came out to show me how dirty the engine air filter was I was glad that she did and I had them replace that as well. I was in and out in less than an hour! I have to return to the west coast next week, but I wish I could have my car serviced here all of the time! Jessica was the best service writer I've ever worked with! More

Tried to up-sell at every opertunity I was very frustrated at the constant attempts to sell me more than I needed. you tried to sell me a new air filter without even looking at the existi I was very frustrated at the constant attempts to sell me more than I needed. you tried to sell me a new air filter without even looking at the existing one. If you had looked, you would have seen that it was less than a week old. More

Variety of car work I took my car initially because of some recall information with my car. After going in and talking to them they told me they would need to order parts I took my car initially because of some recall information with my car. After going in and talking to them they told me they would need to order parts. Mike in service, is who I dealt with and he was great! Even though he only worked in the service department he had some of his guys install a new panel on my door (not part of the recall parts, just something I needed to get fixed). Usually this is done at their body shop, not the service shop (great time saver!). Mike was more than accommodating and was very friendly to talk to. I'll be going back to Laird Noller in the future for any problems I have with my car. More

Excellent! Jessica was great! She knew who I was and what I needed as soon as I arrived. She told me about a mandatory repair notification and they took care of Jessica was great! She knew who I was and what I needed as soon as I arrived. She told me about a mandatory repair notification and they took care of it while I was there. Loved the wash and vac service! Will always go here. More

Great experience at the service dept. Never had a bad experience at Hyundai. Very knowledgeable and helpful employees that work in the service dept. I get offers on different services ava Never had a bad experience at Hyundai. Very knowledgeable and helpful employees that work in the service dept. I get offers on different services available through email. Highly recommend. More

Review of Service Team As always, I received excellent from Danny and the rest of the service team that worked on our 2011 Tucson. I appreciated the honesty from Danny and As always, I received excellent from Danny and the rest of the service team that worked on our 2011 Tucson. I appreciated the honesty from Danny and the fact he checked my warranty immediately to make sure it was covered, thus saving me time and money! Thanks again, Danny. More