Laird Noller Ford of Lawrence - Service Center

Oil change and tire rotation My appointment was at 8:45 and I was on my way by 10 am . I am always happy with service i bring my vehicle in for. I live in Topeka and could take it My appointment was at 8:45 and I was on my way by 10 am . I am always happy with service i bring my vehicle in for. I live in Topeka and could take it to the dealership there but I want to bring back to the one I bought it from. More

Great service I had an appointment for an oil change, so it took less than 30 minutes for them to complete the requested service. The facility is very clean, the s I had an appointment for an oil change, so it took less than 30 minutes for them to complete the requested service. The facility is very clean, the staff is polite, they offer complimentary bottled water while you wait. My car is always clean when it is returned, and they do a fantastic car wash after the service, even getting the stubborn dirt and bugs off. Wonderful service for an excellent price. More

Able to detect the issue and provide a solution They were able to get me on time and resolve the issue. Ordered the necessary part and currently waiting for that to be installed. Hope to get it done They were able to get me on time and resolve the issue. Ordered the necessary part and currently waiting for that to be installed. Hope to get it done next week. More

Exhaust manifold and head gasket The service rep (Mike Smith) was very helpful. He kept me informed all along the repair process. The most frustrating thing was the time it took to The service rep (Mike Smith) was very helpful. He kept me informed all along the repair process. The most frustrating thing was the time it took to repair my vehicle. Three weeks is a long time to wait. But, the delay was caused by the age of the vehicle and the rust build-up. Also, any time a part had to be ordered it added another day or two to the process. I wish the parts were more readily available instead of having to use FedEx. But, I'm pleased with the final result. More

Always impressed with service! I am always pleased with the service I receive at the Quick Lane at Laird Nollar. Tyler is always helpful and I know that my car is in good hands! Eve I am always pleased with the service I receive at the Quick Lane at Laird Nollar. Tyler is always helpful and I know that my car is in good hands! Even after I left, Tyler called me to let me know I was eligible for two rebates after purchasing my tires! Grant was also extremely helpful when I needed new tires! More

Always a Pleasure I always look forward to taking my car into Laird Noller Automotive. The service workers are friendly, the environment is clean, and the process is pr I always look forward to taking my car into Laird Noller Automotive. The service workers are friendly, the environment is clean, and the process is pretty painless, too. They always do great job with my car! More

Hyundai Service Department I have dealt with Danny Dolar on multiple occasions and have been very pleased with my experiences with the Hyundai Service Center. He is the reason I I have dealt with Danny Dolar on multiple occasions and have been very pleased with my experiences with the Hyundai Service Center. He is the reason I keep coming back. His customer service has been stellar and I wish more employees had the flexability, attitude and work ethic he has. More

oil change and checkup customer service and attitude was very good. Jessica was kind enough to mention I could come back for a free car wash, since the attendant had left f customer service and attitude was very good. Jessica was kind enough to mention I could come back for a free car wash, since the attendant had left for the day. More

A good experience. The service department did what I wanted and I was pleased at that. The did one small job that received a "NO Charge". which pleased me. The service department did what I wanted and I was pleased at that. The did one small job that received a "NO Charge". which pleased me. More