Laird Noller Ford of Lawrence - Service Center
Lawrence, KS
925 Reviews of Laird Noller Ford of Lawrence - Service Center
Great experience Jessica and Danny were both friendly and provided good customer service. This is my second time in for service and they have been very helpful both t Jessica and Danny were both friendly and provided good customer service. This is my second time in for service and they have been very helpful both times. More
great gets me in to change oil quick. Very friendly, goes out of his way to make sure i am satisfied with the job they did. gets me in to change oil quick. Very friendly, goes out of his way to make sure i am satisfied with the job they did. More
Another mistake We brought our explorer in for a recall related service and had also asked for the oil change/tire rotation to be completed. This is the second time We brought our explorer in for a recall related service and had also asked for the oil change/tire rotation to be completed. This is the second time in a row that they FORGOT to do the oil change/tire rotation. It is difficult for us to coordinate everything - work, kids sports events - and find time to get the vehicle dropped off and picked up. Now we have to find a way to do it again. More
Great service as usual. The service is always great. The service department is full of great personalities who really care about your satisfaction. I always bring my car here The service is always great. The service department is full of great personalities who really care about your satisfaction. I always bring my car here even though I live in Kansas City, MO. More
oil change Driving by several other "quick" oil change locations I saw that my the oil change that I needed wasn't going to be "Jiffy"....so I thought I would tr Driving by several other "quick" oil change locations I saw that my the oil change that I needed wasn't going to be "Jiffy"....so I thought I would try the Fastlane at Laird Noller. I was pleasantly surprised. Fast, friendly service at a reasonable price with a clean and comfortable waiting area. I will be back. Thanks Laird Noller. More
Easy in, easy out Alex was very helpful and did a great job of communicating my service schedule and helping me get to and from work easily. We take our Hyundai there r Alex was very helpful and did a great job of communicating my service schedule and helping me get to and from work easily. We take our Hyundai there regularly and have had similar experiences. While getting milestone service (60 K miles) on our car, Alex and the staff also took care of two recalls, saving us from having to come back at a later date. The courtesy drivers who got me to work and back to pick up my car were also timely and friendly. More
Great Service They work really hard to give great service. Fit me in very early in the morning and got me out quickly. Really appreciated this given my busy schedul They work really hard to give great service. Fit me in very early in the morning and got me out quickly. Really appreciated this given my busy schedule. More
I Trust What These Guys Tell Me My Car Needs I pay my bill feeling like I only paid for what my car needed repaired that day. They get me a rental and their shuttle service is a plus! I pay my bill feeling like I only paid for what my car needed repaired that day. They get me a rental and their shuttle service is a plus! More
Recall Event The service department took care of my problem in less than one hour. I called one day and was scheduled to come in the next day. Very helpful. The service department took care of my problem in less than one hour. I called one day and was scheduled to come in the next day. Very helpful. More
The service department impressed me Joey Rude took very good care of me while having warranty work done on my 2005 ford trk. My warranty was a mopar warranty from Briggs auto. Joey worke Joey Rude took very good care of me while having warranty work done on my 2005 ford trk. My warranty was a mopar warranty from Briggs auto. Joey worked hand in hand with Briggs serv manage . Worked me in quickly and followed thru. So yes the whole experience was smooth and easy More