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Laird Noller Ford of Lawrence - Service Center

Lawrence, KS

4.0
925 Reviews

925 Reviews of Laird Noller Ford of Lawrence - Service Center

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September 29, 2015

Great experience Jessica and Danny were both friendly and provided good customer service. This is my second time in for service and they have been very helpful both t More

by Sloan24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Lund
September 23, 2015

great gets me in to change oil quick. Very friendly, goes out of his way to make sure i am satisfied with the job they did. More

by hunter 1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Agler
September 22, 2015

Another mistake We brought our explorer in for a recall related service and had also asked for the oil change/tire rotation to be completed. This is the second time More

by dvonh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Ruder, David Wakeman
Sep 22, 2015 -

Laird Noller Ford of Lawrence responded

Dana We are truly sorry for our mistake on this service with you. Joey spoke to Alan and has offered to send someone to pick up the vehicle from your home, bring it in for the service and return it to you. Alan indicated that this week was not good for that but possibly next week. If you should have an opening in your schedule sooner, please call Joey directly at 785.843.3500 and he will send someone right out to get the vehicle. Thanks! Chris Maynard Director of E-Commerce Laird Noller Automotive Group

September 19, 2015

Great service as usual. The service is always great. The service department is full of great personalities who really care about your satisfaction. I always bring my car here More

by rellon4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Lund
September 19, 2015

oil change Driving by several other "quick" oil change locations I saw that my the oil change that I needed wasn't going to be "Jiffy"....so I thought I would tr More

by Husker
Recommend Dealer
Yes
Employees Worked With
Tyler Agler
September 18, 2015

Easy in, easy out Alex was very helpful and did a great job of communicating my service schedule and helping me get to and from work easily. We take our Hyundai there r More

by Aireshep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
September 17, 2015

Great Service They work really hard to give great service. Fit me in very early in the morning and got me out quickly. Really appreciated this given my busy schedul More

by Sctt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Lund
September 16, 2015

I Trust What These Guys Tell Me My Car Needs I pay my bill feeling like I only paid for what my car needed repaired that day. They get me a rental and their shuttle service is a plus! More

by tchr2dy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wakeman
September 15, 2015

Recall Event The service department took care of my problem in less than one hour. I called one day and was scheduled to come in the next day. Very helpful. More

by soccer guy 1978
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Dahlem
September 15, 2015

The service department impressed me Joey Rude took very good care of me while having warranty work done on my 2005 ford trk. My warranty was a mopar warranty from Briggs auto. Joey worke More

by Tracy Hamilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Ruder
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