Laird Noller Ford of Lawrence - Service Center

Quick service, very professional and friendly Tyler Agler was easy to work with even after I made several calls to check on time availability, car came in for oil change and was done in less than Tyler Agler was easy to work with even after I made several calls to check on time availability, car came in for oil change and was done in less than 25 min. More

Oil Change Just a comment: I prefer the older printout listing service, parts,and labor that detailed EACH price charged for each item - rather than the new boo Just a comment: I prefer the older printout listing service, parts,and labor that detailed EACH price charged for each item - rather than the new booklet, which lists the total price. Also would like to receive a printout of the rewards earned and used during every service appt. More

Regular Maintenance Fast, friendly service. The low pressure light came on in my Mazda 3 after a tire rotation. I returned and Tyler helped figure out why it was being tr Fast, friendly service. The low pressure light came on in my Mazda 3 after a tire rotation. I returned and Tyler helped figure out why it was being triggered. More

Professional, Communicative, and Friendly Took my car in for a few issues and Laird Noller was excellent in handling each of the issues. They called me to discuss each issue I had brought it Took my car in for a few issues and Laird Noller was excellent in handling each of the issues. They called me to discuss each issue I had brought it in for, kept me posted on the status, and even identified a small issue that I had been unaware of and fixed it as a courtesy. The car was fixed fast and efficiently and never once did I feel anything but that they were truly interested in doing what was best for me. More

Quick Lane Great service and expedient. I was able to get in for service with short notice and it took the amount of time I was told. Great service and expedient. I was able to get in for service with short notice and it took the amount of time I was told. More

Professional, Fast, Polite Been here several times and every member of the staff is friendly and helpful. Service is top notch, love the free car washes. Hyundai is also a gre Been here several times and every member of the staff is friendly and helpful. Service is top notch, love the free car washes. Hyundai is also a great company, they replaced my windshield for free as a courtesy. More

Routine oil change, filter and inspection. The people at Laird Noller care about you and your car. They provide top notch professional service. I am an older man who has dealt with a lot of c The people at Laird Noller care about you and your car. They provide top notch professional service. I am an older man who has dealt with a lot of car dealers and service departments, and I know quality and honesty when I see it. I live in Manhattan, KS, but I am glad that I have discovered Laird Noller in Lawrence, KS. They appreciate you and you are treated right. More

Service work Danny and Paul are always the best when I bring in any of my vehicles. I enjoy doing business with them. They have gone above and beyond for me to pro Danny and Paul are always the best when I bring in any of my vehicles. I enjoy doing business with them. They have gone above and beyond for me to provide great service. Pat Kimbrough More

Superior customer service Jessica Lund provides a level of customer service not often found these days. People like Jessica are rare and I appreciate her sincerity and responsi Jessica Lund provides a level of customer service not often found these days. People like Jessica are rare and I appreciate her sincerity and responsiveness to my service requests. Frankly, she is 90% of the reason I have me vehicle serviced at Laird Noller. Your organization is fortunate to have her on staff. Randy Weseman More

Great experience overall! Even though this particular trip ended up being more expensive than expected (I came in for an oil change but had a bubble in my tire that required at Even though this particular trip ended up being more expensive than expected (I came in for an oil change but had a bubble in my tire that required at least one new tire and I ended up deciding to get a full set), I felt that Jessica was thorough in explaining what was wrong with my vehicle and in helping me choose replacement tires. More