Laird Noller Ford of Lawrence - Service Center

Great service and communication The team does a very good job communicating with the customer and informing them on the status of their vehicle. I trust them to make the correct reco The team does a very good job communicating with the customer and informing them on the status of their vehicle. I trust them to make the correct recommendations in regards to the health of my car. Jessica went out of her way to ensure that my expectations were met when my Hyundai was in for service. More

Fast and easy They were very professional and friendly. They are usually able to get your car back to you within the same day depending what is wrong with it. They were very professional and friendly. They are usually able to get your car back to you within the same day depending what is wrong with it. More

Escape service Tyler and the team of mechanics at Quick Lube do an excellent job of servicing my escape and explaining to me what needs to be done and what doesn't n Tyler and the team of mechanics at Quick Lube do an excellent job of servicing my escape and explaining to me what needs to be done and what doesn't need to be done. More

Recall service. Overall good service. There was some confusion in getting the service scheduled. Once I got there the service went pretty well all things considere Overall good service. There was some confusion in getting the service scheduled. Once I got there the service went pretty well all things considered. We had to wait for the part to come in. More

Problem with banging noise coming from under the car. I didn't receive a phone call about the results of the diagnosis of the problem. I called service and asked for the results, because it was getting cl I didn't receive a phone call about the results of the diagnosis of the problem. I called service and asked for the results, because it was getting close to 5pm and I needed to make arrangements for picking up my car. Other than the call, I thought your service was great and that is why I keep coming back. More

Great Service, Friendly Staff and Efficient Maintenence I've encountered wonderful service every time I've visited Laird Noller. They have helped fix multiple service issues caused by wear-and-tear and cont I've encountered wonderful service every time I've visited Laird Noller. They have helped fix multiple service issues caused by wear-and-tear and continuously have a smile on their face, Would recommended to any Hyundai owner More

As good as it gets! Jessica got me right in, on time, and the service person completed the work in short order. I couldn't have been more pleased. This is my fifth car fr Jessica got me right in, on time, and the service person completed the work in short order. I couldn't have been more pleased. This is my fifth car from Laird Noller. More

Oil change/tire rotation Very friendly. I was in and out in 25 minutes. I went in for my first oil change and tire rotation that was included in the purchase of my vehicle. Very friendly. I was in and out in 25 minutes. I went in for my first oil change and tire rotation that was included in the purchase of my vehicle. More

Good Service and pleasant people Fast Service---Great for out-of-towners. The length of time for the oil change was very good and the rep (Tyler) is good with people. Fast Service---Great for out-of-towners. The length of time for the oil change was very good and the rep (Tyler) is good with people. More

Great service They are always willing and able to get me in on short notice. I am always pleased with both their customer service and maintenance work performed. Th They are always willing and able to get me in on short notice. I am always pleased with both their customer service and maintenance work performed. That is why I have continued to patronize the service department years after purchasing my vehicle from their dealership. More