Laird Noller Ford of Lawrence - Service Center

Great service! They were prompt with communication and service. I appreciate the extra help they gave me. Shay did a great job of communicating the repairs needed. They were prompt with communication and service. I appreciate the extra help they gave me. Shay did a great job of communicating the repairs needed. My vehicle is running much better now. More

Mercury Very helpful and friendly. Have always had good experiences with this company, from service to my salesman, Mike Brady. Appreciate all of the inform Very helpful and friendly. Have always had good experiences with this company, from service to my salesman, Mike Brady. Appreciate all of the information they provide. More

Nice but a little expensive and sl Sometimes it is important to pay a little more and not be in a rush. The service associates are usually nice, professional, & helpful. They answered m Sometimes it is important to pay a little more and not be in a rush. The service associates are usually nice, professional, & helpful. They answered my questions & took time to explain everything More

Oil Change and Tire Rotation Paul Tracy and his team at Laird Noller Automotive are fantanstic. Everyone is very professional and take the time to answer any questions that you m Paul Tracy and his team at Laird Noller Automotive are fantanstic. Everyone is very professional and take the time to answer any questions that you may have about your car. I have been going to them for years for all of my car needs. More

First service of new 15 Escape Great service team and completed in a timely manner, as quoted! I arrived early and they were great at working me in and getting me on my way. Great service team and completed in a timely manner, as quoted! I arrived early and they were great at working me in and getting me on my way. More

Great Customer Care When I arrived, I just pulled my car right in, & they handled it from there. The check out was quick & easy. I was happy to see they protected my seat When I arrived, I just pulled my car right in, & they handled it from there. The check out was quick & easy. I was happy to see they protected my seat & carpet (which was not the cleanest to begin with!) Everyone was friendly & polite. More

This visit was for an oil changes As always I was treated very graciously by the one behind the desk. The mechanic who was given the task of changing my oil seemed to be doing somethin As always I was treated very graciously by the one behind the desk. The mechanic who was given the task of changing my oil seemed to be doing something at a desk and he was very sluggish in getting up and proceeding to get my car and to do the oil change. This was the only negative I witnessed on this visit to Laird Nolle. Mr. Noller was strolling the parking lot and greeted me very warmly and asked if I were being taken care of. That impressed me. More

Great service team! I've worked with Danny Dolar the last few times I've brought my car in for routine oil changes, tire rotations, or other minor issues. He's always gre I've worked with Danny Dolar the last few times I've brought my car in for routine oil changes, tire rotations, or other minor issues. He's always great at explaining what exactly was done to the vehicle or answering any questions I have. Highly recommended! More

It was the most good service. It was my first time to visit the Laird service center, and I am highly satisfied with their services. Their service were different from other service It was my first time to visit the Laird service center, and I am highly satisfied with their services. Their service were different from other service center. Jessica, the service advisor, was so kind. The price was also reasonable. More

Great Service Jessica was my Service Advisory and she provided great, friendly service. She contacted me a few times throughout the day to keep me up to date with Jessica was my Service Advisory and she provided great, friendly service. She contacted me a few times throughout the day to keep me up to date with what was happening with my car and what needed to be done. Excellent service. More