Laird Noller Ford of Lawrence - Service Center

High Quality Service We have several cars that we bring to Hyundai Laird Noller service center. This time it was for 60,000 mile maintenance service. All of what is incl We have several cars that we bring to Hyundai Laird Noller service center. This time it was for 60,000 mile maintenance service. All of what is included was explained, any service already performed was removed, very clear and helpful. Danny and the others there are always helpful and make sure all needs are met. More

Fitting me in Excellent visit. Stopped in for an oil change and initially was told the shop was too busy to do it right then. As i was getting back into my car Pau Excellent visit. Stopped in for an oil change and initially was told the shop was too busy to do it right then. As i was getting back into my car Paul Tracy said that he would see to it that they would be able to do the oil change right now. The shop was able to fit me in and do the oil change. The staff was very courteous. More

Quick. No hassles. Everything went smoothly. Like having coffee and rolls available. Good to have a car wash included at no charge. Received a discount booklet in th Everything went smoothly. Like having coffee and rolls available. Good to have a car wash included at no charge. Received a discount booklet in the mail, but I couldn't use any of them. That was a bit disappointing. More

Took car in for first oil change after purchase. I took my car in for the first oil change and tire rotation. I was very pleased to learn they did this first one free of charge. Everyone was very I took my car in for the first oil change and tire rotation. I was very pleased to learn they did this first one free of charge. Everyone was very friendly. Grant explained everything. I was in and out in less than an hour. Great service. More

These people really know how to take care of their customers I can't sing high enough praises for Mike Smith and Leon Reed in service. We were traveling across country on a lengthy family summer trip when troubl I can't sing high enough praises for Mike Smith and Leon Reed in service. We were traveling across country on a lengthy family summer trip when trouble struck our Ford F-350 (in southern Illinois at the time). It was drivable but clearly needed service. I called ahead to Laird Noller Ford in Lawrence KS where we would be for two days. Mike Smith found a way to take care of us in the tight window of time we had in our travel itinerary. He knew full well it is highly unlikely we'd be a repeat customer, being from out of town, just passing through, but he squeezed us in and put his best diesel mechanic (Leon Reed) on the job as well. Our trip's continued from there and the truck is purring like it should. Thanks guys, you saved our summer vacation!!! More

Excellent Service WHEN I ARRIVED AT THE DEALERSHIP THEY WERE ALL READY FOR ME AND STARTED ON MY CAR RIGHT AWAY. IT WAS FINISHED IN A VERY TIMELY MANNER AS PROMISED, AN WHEN I ARRIVED AT THE DEALERSHIP THEY WERE ALL READY FOR ME AND STARTED ON MY CAR RIGHT AWAY. IT WAS FINISHED IN A VERY TIMELY MANNER AS PROMISED, AND EVERYONE WAS VERY FRIENDLY. I WOULD RECOMMEND THIS DEALERSHIP TO FAMILY AND FRIENDS. More

Professional and courteous Jessica Lund scheduled an oil change for me and I showed up late because I did not verify the location. Despite my limited time schedule and my frust Jessica Lund scheduled an oil change for me and I showed up late because I did not verify the location. Despite my limited time schedule and my frustration at my mistake, Jessica calmly and professionally explained the service, and got my car in. The oil change was completed in time for me to make my next appointment that afternoon. Thank you! More

Good experience My service appointment was very good. I had a coupon for an oil change and asked if I could have the recall service appointment scheduled. They were My service appointment was very good. I had a coupon for an oil change and asked if I could have the recall service appointment scheduled. They were able to repair the recall in addition to doing an oil change. They also changed my car door handles which were peeling and getting worn. I didn't realize my warranty was still active so the door handle replacements were free of charge. I am very happy with the service I received! :) More

Friendly, customer oriented service Danny and staff are friendly, customer oriented. They get the work done quickly and stay within the quote. I never feel pressured for an upsale. Danny and staff are friendly, customer oriented. They get the work done quickly and stay within the quote. I never feel pressured for an upsale. More

Quicklane service The service was done quickly and effectively, with good recommendations for further work to be done on the car. The staff were very friendly and help The service was done quickly and effectively, with good recommendations for further work to be done on the car. The staff were very friendly and helpful. More