Laird Noller Ford of Lawrence - Service Center

Oil change and battery check David did a great job in getting my battery checked (I did need a new one, still covered under warranty!) and getting my oil change quickly! David did a great job in getting my battery checked (I did need a new one, still covered under warranty!) and getting my oil change quickly! More

Great Service Experience I've had my Elantra for service several times here and the staff is always respectful and helpful. I love the complementary wash and this time they e I've had my Elantra for service several times here and the staff is always respectful and helpful. I love the complementary wash and this time they even vaccuumed the car. More

Oil change Easy and friendly service. I like the spacious waiting room with the TV, newspapers and bottled water available. They were flexible and understanding Easy and friendly service. I like the spacious waiting room with the TV, newspapers and bottled water available. They were flexible and understanding when I ran a little late. More

OIl change Very courteous & professional staff to work with . Explained very well what they did & checked. Also Joe Kelly took time to help set up another phone Very courteous & professional staff to work with . Explained very well what they did & checked. Also Joe Kelly took time to help set up another phone on our blue link. Thanks. More

Excellent Customer Service! From the moment that I first called to set an appointment, to the minute I was given my keys and wished a "wonderful weekend" the superiority of the s From the moment that I first called to set an appointment, to the minute I was given my keys and wished a "wonderful weekend" the superiority of the service advisor, Mr. Alex Alvarado was the perfect balance of extreme professionalism and customer care. Above and beyond even my own expectations. (which are not sub-par by any means!) I was very impressed with Mr. Alvarado's knowledge, as he was not only able to answer ALL of my questions but meet my demands with a friendly and sincere smile as well. Bravo Laird Noller, you've acquired yourselves a truly rare commodity in that I wouldn't even hesitate to send my own grandmother to your service department if I knew that Alex was going to be the advisor that would assist her, & that's NO JOKE!! More

An above average experience Courteous helpful staff. Could be a bet warmer initially and informative after services performed. A B+ rating from a customer with prior purchases. Courteous helpful staff. Could be a bet warmer initially and informative after services performed. A B+ rating from a customer with prior purchases. The End More

Great Service Jessica and Danny always are very helpful in explaining your options. Great service and comfortable atmosphere: I would definitely recommend Laird Nol Jessica and Danny always are very helpful in explaining your options. Great service and comfortable atmosphere: I would definitely recommend Laird Noller to anyone needing to get their car serviced. More

Great friendly service! Friendly and helpful staff who made getting my oil change a pleasant experience! Alex made sure I was comfortable and able to relax and work during th Friendly and helpful staff who made getting my oil change a pleasant experience! Alex made sure I was comfortable and able to relax and work during the waiting period and gave me updates throughout the process letting me know they were on schedule. More

Great service and education Timely service and informative in a teaching way on future needs of my car. I appreciate the effort to be timely in fixing my sonata. Timely service and informative in a teaching way on future needs of my car. I appreciate the effort to be timely in fixing my sonata. More

Getting great service! I had some recall service commitments in addition to a separate concern. They addressed the recalls, including one I didn't know about, and handled my I had some recall service commitments in addition to a separate concern. They addressed the recalls, including one I didn't know about, and handled my other issue. They were quick to offer transportation elsewhere in town, and gave me updates as progress was made on my vehicle. All in all, it was a fairly painless production, and I would not hesitate to go back for future service appointments. More