Laird Noller Ford of Lawrence - Service Center

Great Customer Care When I arrived, I just pulled my car right in, & they handled it from there. The check out was quick & easy. I was happy to see they protected my seat When I arrived, I just pulled my car right in, & they handled it from there. The check out was quick & easy. I was happy to see they protected my seat & carpet (which was not the cleanest to begin with!) Everyone was friendly & polite. More

This visit was for an oil changes As always I was treated very graciously by the one behind the desk. The mechanic who was given the task of changing my oil seemed to be doing somethin As always I was treated very graciously by the one behind the desk. The mechanic who was given the task of changing my oil seemed to be doing something at a desk and he was very sluggish in getting up and proceeding to get my car and to do the oil change. This was the only negative I witnessed on this visit to Laird Nolle. Mr. Noller was strolling the parking lot and greeted me very warmly and asked if I were being taken care of. That impressed me. More

Great service team! I've worked with Danny Dolar the last few times I've brought my car in for routine oil changes, tire rotations, or other minor issues. He's always gre I've worked with Danny Dolar the last few times I've brought my car in for routine oil changes, tire rotations, or other minor issues. He's always great at explaining what exactly was done to the vehicle or answering any questions I have. Highly recommended! More

It was the most good service. It was my first time to visit the Laird service center, and I am highly satisfied with their services. Their service were different from other service It was my first time to visit the Laird service center, and I am highly satisfied with their services. Their service were different from other service center. Jessica, the service advisor, was so kind. The price was also reasonable. More

Great Service Jessica was my Service Advisory and she provided great, friendly service. She contacted me a few times throughout the day to keep me up to date with Jessica was my Service Advisory and she provided great, friendly service. She contacted me a few times throughout the day to keep me up to date with what was happening with my car and what needed to be done. Excellent service. More

Great service and communication The team does a very good job communicating with the customer and informing them on the status of their vehicle. I trust them to make the correct reco The team does a very good job communicating with the customer and informing them on the status of their vehicle. I trust them to make the correct recommendations in regards to the health of my car. Jessica went out of her way to ensure that my expectations were met when my Hyundai was in for service. More

Fast and easy They were very professional and friendly. They are usually able to get your car back to you within the same day depending what is wrong with it. They were very professional and friendly. They are usually able to get your car back to you within the same day depending what is wrong with it. More

Escape service Tyler and the team of mechanics at Quick Lube do an excellent job of servicing my escape and explaining to me what needs to be done and what doesn't n Tyler and the team of mechanics at Quick Lube do an excellent job of servicing my escape and explaining to me what needs to be done and what doesn't need to be done. More

Recall service. Overall good service. There was some confusion in getting the service scheduled. Once I got there the service went pretty well all things considere Overall good service. There was some confusion in getting the service scheduled. Once I got there the service went pretty well all things considered. We had to wait for the part to come in. More

Problem with banging noise coming from under the car. I didn't receive a phone call about the results of the diagnosis of the problem. I called service and asked for the results, because it was getting cl I didn't receive a phone call about the results of the diagnosis of the problem. I called service and asked for the results, because it was getting close to 5pm and I needed to make arrangements for picking up my car. Other than the call, I thought your service was great and that is why I keep coming back. More