Laird Noller Ford of Lawrence - Service Center

February 19th am When I walk in Tyler greeted me with a smile and and casual conversation as we got my paper work started. I received prompt and professional service! When I walk in Tyler greeted me with a smile and and casual conversation as we got my paper work started. I received prompt and professional service! Thank you Tyler More

Routine Oil Change The mechanic discovered an oil seep in the engine while doing the oil change. Jessica contacted the warrantee company and got me set up to make the r The mechanic discovered an oil seep in the engine while doing the oil change. Jessica contacted the warrantee company and got me set up to make the repair and a loaner car costing me only $50. Terrific! More

Fast and efficient Without an appointment,I was in and out for an oil change in under a half hour.This is the type service I've come to know and regularly receive at the Without an appointment,I was in and out for an oil change in under a half hour.This is the type service I've come to know and regularly receive at the Noller dealership. More

thank you! Quick, accommodating, and friendly. I was unsure as to where to go and each department was so kind to help. The service department was able to work in Quick, accommodating, and friendly. I was unsure as to where to go and each department was so kind to help. The service department was able to work in my recall right after my oil change. Everyone was friendly and professional .... Thank you More

Excellent service. I had a noon appointment and did not have to wait. 5 stars all the way. Friendly people, quick oil change. Nice and warm waiting room. Good price. I w I had a noon appointment and did not have to wait. 5 stars all the way. Friendly people, quick oil change. Nice and warm waiting room. Good price. I will return for my next oil change. Thank you. More

great My service was great and the customer service was very helpful. I will very glad to refer this dealer ship service department. I enjoy the great work My service was great and the customer service was very helpful. I will very glad to refer this dealer ship service department. I enjoy the great work. More

Exceptional customer service I came in for a routine oil & tire change. Happened to mention that my C-Max had an annoying "rattle", @ 11,000 miles. Grant offered to ride around I came in for a routine oil & tire change. Happened to mention that my C-Max had an annoying "rattle", @ 11,000 miles. Grant offered to ride around so he could possibly diagnose the rattle. It was affirming to hear that it could be corrected, and a future appointment with the service dept is scheduled. More

Another Excellent Visit Just finished a routine maintenance visit to Laird Noller where I received expert care from the staff. Jessica Lund provided quality care and service Just finished a routine maintenance visit to Laird Noller where I received expert care from the staff. Jessica Lund provided quality care and service to my vehicle. She had the car washed three times before she was satisfied with the result. This is why I chose LN. Thanks Jessica! More

Squirrel Damage Everything was done in a timely manner. Jessica has always been very kind, and done an excellent job helping us get thru the repair process. Everything was done in a timely manner. Jessica has always been very kind, and done an excellent job helping us get thru the repair process. More

Emergency battery replacement I called Alex at Hyundai Service this past service indicating that my 2011 Hyundai Tucson was dead in our garage and wouldn't start. First he recomme I called Alex at Hyundai Service this past service indicating that my 2011 Hyundai Tucson was dead in our garage and wouldn't start. First he recommended an excellent towing company, 19th Street Tow, to come tow it to the dealership. I know you were extremely busy; however, he made sure my car was fixed in a very timely manner, and even suggested they go ahead and perform the oil change that was scheduled next week. He also suggested I change the type of oil to a synthetic (I think he said) so I could go longer between oil changes and perform better for our vehicle. I have never been unhappy, whether dealing first with Danny, then Jessica, and now with Alex. Also every person who actually worked on all 3 of our vehicles has done a very good job as far as I can tell. I also like your waiting room; it is comfortable and I like having control of the remote! More