Laird Noller Ford of Lawrence - Service Center

THIS TIME FOR ALIGNMENT AND REPLACE A PIECE Each and every time I bring my car in for "anything" I receive EXCELLENT SERVICE AND HELPFULNESS. I LOOK FORWARD TO DEALING WITH TYLER. HE IS A WONDE Each and every time I bring my car in for "anything" I receive EXCELLENT SERVICE AND HELPFULNESS. I LOOK FORWARD TO DEALING WITH TYLER. HE IS A WONDERFUL REPRESENTATIVE OF YOUR DEALERSHIP AND THE KIND OF SERVICE YOU PROVIDE. MY PROBLEM THIS TIME WAS TAKEN CARE OF IN A SWIFT AND TIMELY MANNER. Also the gentleman who drove me home was very, very polite, friendly and a joy to ride with. i appreciate the fact that you are in my home town and I can deal with you personally. More

Service Tyler accommodated me with no appointment, the service (oil change and inspection), was prompt, and he explained where we stood on the condition of th Tyler accommodated me with no appointment, the service (oil change and inspection), was prompt, and he explained where we stood on the condition of the vehicle. More

Services Service area is always polite. They did forget to call me to schedule my repair after my part came in. The parts area called to check on why I hadn' Service area is always polite. They did forget to call me to schedule my repair after my part came in. The parts area called to check on why I hadn't been in. More

Very good and well informed regarding battery. I took my car to another dealership and they said my battery was good, then on the following Monday it would not turnover at all :( The advice that I I took my car to another dealership and they said my battery was good, then on the following Monday it would not turnover at all :( The advice that I received was very good. Thanks, Kathy More

Great customer service! We consistently take our car to Laird Noller service for all the oil changes and any other service necessary. We receive great customer service and ap We consistently take our car to Laird Noller service for all the oil changes and any other service necessary. We receive great customer service and appreciate the care they give our vehicle. More

Service Very helpful in getting my car fixed when it broke down out of town and helping me get a rental car while mine was being serviced Very helpful in getting my car fixed when it broke down out of town and helping me get a rental car while mine was being serviced More

Oil Change and 45,000 miles check up During my routine maintenance it was discovered that I had break issues. Jessica kindly explained the issue in great detail (I don't know much about b During my routine maintenance it was discovered that I had break issues. Jessica kindly explained the issue in great detail (I don't know much about breaks). It was such a problem, the dealership paid for the parts to be shipped overnight. They were installed the next day and I didn't have to worry about my breaks! Also the drop off and pick up process was very smooth and I was given a shuttle ride multiple times, which was extremely convenient. I was very pleased with my experience and shall return. More

Service on Mazda CX7 The employee kept me well informed about the car service, advising me on what might need doing to the car in the future, and how much it would cost. The employee kept me well informed about the car service, advising me on what might need doing to the car in the future, and how much it would cost. More

Oil Change Jessica was very friendly and discussed maintenance issues and options. I would recommend her to help with your vehicle issues. The cost to repair w Jessica was very friendly and discussed maintenance issues and options. I would recommend her to help with your vehicle issues. The cost to repair was explained. More

Service Receive great service on my Escape. In and out in just minutes, professionals and courteous. On this day it was raining and cold after they finished c Receive great service on my Escape. In and out in just minutes, professionals and courteous. On this day it was raining and cold after they finished changing my oil they turned the car around so I could leave in the garage and stay out of the weather. Thanks again More