Laird Noller Ford of Lawrence - Service Center

Honorable Business I came in to have my brakes replaced, per the recommendation of another dealership. To my surprise, grant took me back in the shop and showed me that I came in to have my brakes replaced, per the recommendation of another dealership. To my surprise, grant took me back in the shop and showed me that my brakes were actually good for another 25k miles! I've never had that kind of service....and it was QUICK. In 25k, I'll be back and let these honest gentlemen do the work. Clean, professional, and kind - they have my whole recommendation. Chris More

No hassle From my experience, Laird Noller has always been reliable, fast, and friendly. My car needed a quick check-over, it had been awhile, and LN delivered. From my experience, Laird Noller has always been reliable, fast, and friendly. My car needed a quick check-over, it had been awhile, and LN delivered. More

Satisfied Again The service was timely and well explained. Future work that needs to be done was quoted which was very helpful. Always a great experience getting serv The service was timely and well explained. Future work that needs to be done was quoted which was very helpful. Always a great experience getting service. More

Personnel The personnel are very friendly and caring. The facilities are very accommodating and clean. I recommend this service facility to all my friends rega The personnel are very friendly and caring. The facilities are very accommodating and clean. I recommend this service facility to all my friends regarding service and Tyler. More

Good job! Always good service, timely responses, makes you feel that customer needs are most important. Jessica goes out of her way to help and works hard to be Always good service, timely responses, makes you feel that customer needs are most important. Jessica goes out of her way to help and works hard to best serve my needs. More

Good sercice I have always received prompt courteous service at a reasonable price. This trip to service was no exception. As always, I'll be back for another vi I have always received prompt courteous service at a reasonable price. This trip to service was no exception. As always, I'll be back for another visit. More

Very pleasent! We have enjoyed our 2013 Hyundai Santa Fe very much. The staff and service personal have listened to our concerns, and have been very attentive to ou We have enjoyed our 2013 Hyundai Santa Fe very much. The staff and service personal have listened to our concerns, and have been very attentive to our needs. Your waiting room is clean and comfortable, and many channels to choose for on the TV! Thank you. More

Recall Service Stress free experience. Friendly staff and worked with me to get both cars in the same day. Was able to keep one car to run errands and switch in th Stress free experience. Friendly staff and worked with me to get both cars in the same day. Was able to keep one car to run errands and switch in the afternoon. More

Regular Oil Changes Always friendly and willing to work with you. Apathy is a common problem with customer service and Laird Noller definitely does not have that problem. Always friendly and willing to work with you. Apathy is a common problem with customer service and Laird Noller definitely does not have that problem. More

Service visit I Made the appointment for an oil change. Dropped the car off at the time. It was worked on promptly. The desk agent was friendly. I Made the appointment for an oil change. Dropped the car off at the time. It was worked on promptly. The desk agent was friendly. More