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Laird Noller Ford of Lawrence - Service Center

Lawrence, KS

3.9
843 Reviews

843 Reviews of Laird Noller Ford of Lawrence - Service Center

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November 21, 2024

They assisted me with repairs and addressed all my concerns. Service consultant was very helpful. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our service department.

Nov 22, 2024 -

Laird Noller Ford of Lawrence responded

duplicate response sorry!

November 21, 2024

They were very nice and quick with responses. They were going out of their way to solve my issue More

by drewtsnyder5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our service department.

November 21, 2024

Always good and professional service. Aaron and Jessica made our purchase an easy and painless experience. More

by atlasplumbing17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
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Nov 22, 2024 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with at our dealership! We appreciate you very much!

November 19, 2024

I had a great experience while waiting for my oil change and tire rotation. Davon was friendly, knowledgeable and provided excellent service. I look forward to coming here again. More

by CANDICEN24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davon Davis (5 stars)
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Nov 22, 2024 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our service department.

November 18, 2024

Service was quick and easy. Didn’t even need an appointment for the Quicklane. Great job. More

by AARONFOSTER199401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quicklane
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Nov 18, 2024 -

Laird Noller Ford of Lawrence responded

Thanks for the great review we appreciate your business very much and look forward to seeing you again soon.

November 16, 2024

Easy to make appointment. Fast and efficient service. Kind and friendly staff. Couldn’t ask for more! More

by Lkucza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2024 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our service department.

November 14, 2024

Nothing but problems trying to buy a car. Would not recommend anyone to buy from them More

by jerrick85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jolene Piper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alayn Renteria
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Najera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Andrew
1.0
This rating includes all reviews, with more weight given to recent reviews.
Haliey Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dillon Hunt
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2024 -

Laird Noller Ford of Lawrence responded

We are sorry to hear that you did not have a good experience buying a car. You listed your reason for visit as service. We would appreciate the opportunity to get to the bottom of your experience and assist in whatever way we can. My name is Angela and my email is amancuso@lairdnoller.com

November 13, 2024

They worked very hard to correct the problems and staid in contact with me through the process. More

by johnritamae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber service dept. 5 stairs
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Nov 17, 2024 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our service department.

November 12, 2024

All personnel were customer-focused and knowledgeable. They kept me informed of the progress on my car. More

by jeannetteterry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Andrew
4.0
This rating includes all reviews, with more weight given to recent reviews.
Haliey Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2024 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our service department.

November 12, 2024

Recall was for 2 different issues. Resolved one. The other has been back ordered since February! It’s very visible (piece on side of windshield). Frustrating. More

by cyulich59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Andrew
3.0
This rating includes all reviews, with more weight given to recent reviews.
Haliey Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2024 -

Laird Noller Ford of Lawrence responded

We are sorry to hear you have had to wait. I assure you we are trying to get the part you need as quickly as possible, unfortunately sometimes the availability of parts does limit us.

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