Laird Noller Ford of Lawrence - Service Center

No tires for you I wanted two tires to match two that were already on my vehicle. I special ordered them. When they arrived I set up an appointment to have them put on I wanted two tires to match two that were already on my vehicle. I special ordered them. When they arrived I set up an appointment to have them put on. I dropped off my car and went out for lunch. I was called while I was at lunch to tell me that they had put my tires on someone else’s car and that I wouldn’t be able to get tires that day. I find that unacceptable. I haven’t been back since. I do like the oil service so I may continue to use them for oil. More

Excellent customer care. Truly concerned about the customer. I trust things to be done correctly, and in a timely fasion. Knowledgeable service staff with years of expertise b Truly concerned about the customer. I trust things to be done correctly, and in a timely fasion. Knowledgeable service staff with years of expertise behind them. More

Warranty service for oil leak Received warranty service for my Ford Truck, had an oil leak. Every one who helped me was very friendly, courteous and helpful. Keep up the good work! Received warranty service for my Ford Truck, had an oil leak. Every one who helped me was very friendly, courteous and helpful. Keep up the good work! More

Oil change. Tire rotation Quick Lane service. Left car with dealer, got a phone call when it was ready. Staff was polite, professional. Wish a Mazda tech had been available to Quick Lane service. Left car with dealer, got a phone call when it was ready. Staff was polite, professional. Wish a Mazda tech had been available to look the car for a recent problem. Will have to bring it back More

New Tires The process of getting new tires for my Mazda went very smoothly. Happy it took less time than anticipated. I'm very pleased with the service departme The process of getting new tires for my Mazda went very smoothly. Happy it took less time than anticipated. I'm very pleased with the service department. More

Quick! In and out in 45 minutes for oil change, tire rotation and 20,000 mile check with good over view at the end by service consultant Jerry Hall. In and out in 45 minutes for oil change, tire rotation and 20,000 mile check with good over view at the end by service consultant Jerry Hall. More

service for my 2015 lincoln I bought my 2015 lincoln new at Laird noller in Lawrence my lincoln has been serviced regularly at laird noller. I have the full service + wash and ha I bought my 2015 lincoln new at Laird noller in Lawrence my lincoln has been serviced regularly at laird noller. I have the full service + wash and have been completely satisfied with the service received . I think highly of Jerry in the service depart. what a great representive with customers of your company. More

Very friendly, and courteous. I had my oil changed and tires rotated. They found nothing else wrong and did not try to pretend that there was. I really appreciated the good wo I had my oil changed and tires rotated. They found nothing else wrong and did not try to pretend that there was. I really appreciated the good work and honesty. Would recommend them to anyone needing work done to your vehicle. More

Great service and commication This couldn’t have been easier. I stopped my car and driver to work in a loaner. Micheal called later than morning and explained the repairs necessa This couldn’t have been easier. I stopped my car and driver to work in a loaner. Micheal called later than morning and explained the repairs necessary in a way that I could understand. At the end of the day my car was fixed and I drove it home. Couldn’t have been any easier. More