Laird Noller Ford of Lawrence - Service Center

Great customer service Took my car in for an oil change & tire rotation. Excellent front desk service. He explained what they did and made a recommendation that we will be n Took my car in for an oil change & tire rotation. Excellent front desk service. He explained what they did and made a recommendation that we will be needing a new tire. We are just happy to be aware to watch it. More

Excellent Visit It was a very fast visit. They were very knowledgeable and made it simple for me to have my car back in working order. The price was excellent. The wa It was a very fast visit. They were very knowledgeable and made it simple for me to have my car back in working order. The price was excellent. The waiting area was nice. I plan on returning. More

Friendly and quick Very friendly and informative. They put new tires on quicker than I was told it was going to take. They answered all my questions in a very profession Very friendly and informative. They put new tires on quicker than I was told it was going to take. They answered all my questions in a very professional manner More

Just Excellent Honestly could not ask for better service. They explained the entire process to me at the very start, asked how often I would like to be given updates Honestly could not ask for better service. They explained the entire process to me at the very start, asked how often I would like to be given updates, and always took my calls and had answers for me when I asked. The best part for me was that (after speaking with me the first time and confirming my phone number) they would leave me updates via voicemail if I wasn’t able to answer. Excellent work done - Wouldn’t go anywhere else. More

Very fast and efficient I had an appt. for an oil change and tire rotation! They were very cordial, and very informative about my service. Got me right in performed the work I had an appt. for an oil change and tire rotation! They were very cordial, and very informative about my service. Got me right in performed the work and got me back on the road in a very timely manor! More

Scheduled maintenance Fast and quality care. Normally I leave car and get it later but they were able to get me out in 25 minutes. They were friendly with all customers th Fast and quality care. Normally I leave car and get it later but they were able to get me out in 25 minutes. They were friendly with all customers there! More

Lincoln MKS Collision Repair From my first call to Laird Noller to the estimate process, the drop-off, rental car arrangements, to the collision repair everyone was polite, profes From my first call to Laird Noller to the estimate process, the drop-off, rental car arrangements, to the collision repair everyone was polite, professional, and did outstanding work. When i dropped off my MKS it was muddy inside and out from the snow storm. When i picked it up, not only was the collision repair perfect but the car was cleaner inside and out than it has been in ages. I can not say enough good things about my experience at Laird Noller in Lawrence KS. More

Great place to service vehicle. Great customer service. Fixed what I requested and more with no additional cost. Service department was friendly and kept lines of communication open. Great customer service. Fixed what I requested and more with no additional cost. Service department was friendly and kept lines of communication open. Loaner was comparable to what I left in the shop. More

Excellent Service and Explanation Jerry has been the service person I have worked with for the time we have owned our Mazda. He has been very thorough each time I have been in for ser Jerry has been the service person I have worked with for the time we have owned our Mazda. He has been very thorough each time I have been in for service. More

Main seal leak I took my truck into the dealership in October to have the main seal replaced. I got it back after a week. The next day I had oil all over my garage f I took my truck into the dealership in October to have the main seal replaced. I got it back after a week. The next day I had oil all over my garage floor. I took it back in that week to have the seal replaced again. This time it appeared fixed. About a week later I was driving with my family to western Kansas and noticed a large exhaust leak at the motor. We couldn’t run the heater due to the leak. I called to make an appointment and it would take almost 2 weeks to get in. I went to Advantage Ford in Ottawa instead the same day I called and they found that Laird Noller didn’t hookup my turbo. I’ve bought my 4th and final vehicle from Laird Noller. More