Laird Noller Ford of Lawrence - Service Center

They contacted me to set up recall service. Appointment set and recall service successfully completed in 1 hour while I waited. Appointment set and recall service successfully completed in 1 hour while I waited. More

Shelby and Chris were extremely helpful. They worked to have everything ready for me for a quick arrival and out the door. This is what keeps people coming back! Great service. They worked to have everything ready for me for a quick arrival and out the door. This is what keeps people coming back! Great service. More

Jayde was on top of things and kept me informed throughout the process. The repairs went fast and were done on time. throughout the process. The repairs went fast and were done on time. More

Everybody at the dealership was great. I spoke with Alex in sales department, and that girl in the service department kept me informed every two days about my car that would be repaired Th I spoke with Alex in sales department, and that girl in the service department kept me informed every two days about my car that would be repaired This is a great dealership. More

Khrista has been a pleasure to work with--she kept me up to date on job progress and explained everything. Laird Noller also stood behind its work and corrected a slip up at no charge. to date on job progress and explained everything. Laird Noller also stood behind its work and corrected a slip up at no charge. More

Haley was very welcoming and they got my tires done fast. Always appreciate the hard work Always appreciate the hard work More

It was a good process working with the dealer and manager to get my card. But now I’ve been trying for two weeks. This will be the third week to get my air conditioner hose replaced. They were supposed to ca to get my card. But now I’ve been trying for two weeks. This will be the third week to get my air conditioner hose replaced. They were supposed to call last week and never know call so I’m waiting to see if I’ll get a call this week to set up the appointment. More

Thanks for getting me in without an appointment! Might have done the rake job recommended, but was double the cost of a brake job recently done at Toyota for my wife’s RAV4. Might have done the rake job recommended, but was double the cost of a brake job recently done at Toyota for my wife’s RAV4. More

The complaint I have, is that the people that answer the phone need to have a better ability to listen and follow instructions. If something is unclear, they cannot be afraid to ask questions, or for help. phone need to have a better ability to listen and follow instructions. If something is unclear, they cannot be afraid to ask questions, or for help. My truck could have been done in one day, instead it took two. Service was good. More

Everyone was AWESOME putting in all the hard work to get me into a car! Thank you all! me into a car! Thank you all! More