Laird Noller Ford of Lawrence - Service Center

They always go above and beyond when it comes to customer service, even calling you after hours to inform you of the status service, even calling you after hours to inform you of the status More

They told me my batter was at 8 percent. I went to AutoZone and advanced auto and battery was at 89. A back windshield wiper the dealer wanted 45 dollars I got a autozone and they put it o I went to AutoZone and advanced auto and battery was at 89. A back windshield wiper the dealer wanted 45 dollars I got a autozone and they put it on for free. As far as the air compressor I found one for 165 and 150 to install not 1500. Will not ever use the service from this dealer. It’s like the Hyundai dealer that took over six hours to do an oil change and I had an appointment for. More

Great service and follow up. Loved the video explanation that was part of the insoection Loved the video explanation that was part of the insoection More

Employees are easy to work with. I did most of the texting though to check on the progress. I did not do much checking. Vehicle so far seems to be fine. I did most of the texting though to check on the progress. I did not do much checking. Vehicle so far seems to be fine. More

I have been doing business with Laird Noller for many years. I find the entire operation easy to deal with and have always been satisfied in my interactions with them. years. I find the entire operation easy to deal with and have always been satisfied in my interactions with them. More

Amber was very knowledge and kept me updated through the entire process. My issue was solved quickly. entire process. My issue was solved quickly. More

I brought my work truck in to get 2 different things taken care of. I told them I needed to pick it up Monday night, which was 3 business days. It did not get done, I didn’t receive any phone calls and taken care of. I told them I needed to pick it up Monday night, which was 3 business days. It did not get done, I didn’t receive any phone calls and had to call in to find this information. No way it should have have taken that long, just poor planning on your guys end. More

Repairs were very good. I had a lack of communication with the service rep. The parts took an extra day because the service rep did not look at my emails or texts saying to I had a lack of communication with the service rep. The parts took an extra day because the service rep did not look at my emails or texts saying to order the parts. More

Very professional. Service is performed fast and accurate. The staff kept me informed about any problems or delays. Service is performed fast and accurate. The staff kept me informed about any problems or delays. More

I've had great experiences with Laird Noller Ford in Lawrence for both routine service as well as repairs. Lawrence for both routine service as well as repairs. More