Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Laird Noller Ford of Lawrence - Service Center
Lawrence, KS
856 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
856 Reviews of Laird Noller Ford of Lawrence - Service Center
Sort by
June 13, 2019
Great Experience! Great service as always. Joey and his Team always have my work order ready to go, making my check in a breeze. The Team also does a great job keepin Great service as always. Joey and his Team always have my work order ready to go, making my check in a breeze. The Team also does a great job keeping you informed and updated. I also appreciate them providing me with transportation while services are completed. More
by Chad
Verified CustomerEmployees Worked With
Joey Ruder
June 13, 2019
Breath taking and awe inspiring It was quick and easy to set up and change my oppintment and they were very nice and patient with me. I would definantly recomend coming here. You can It was quick and easy to set up and change my oppintment and they were very nice and patient with me. I would definantly recomend coming here. You can enjoy a complamentey drink from their fancy dancy coffee/ espresso machine too! More
by Tucker
Employees Worked With
Tasha
June 10, 2019
Oil change and tire rotation Very nice to deal with!! The timing was excellent and I would highly recommend these guys. I didn’t have to wait for more than 40 minutes. Very nice to deal with!! The timing was excellent and I would highly recommend these guys. I didn’t have to wait for more than 40 minutes. More
by Scottyhildebrandt
Employees Worked With
Jerry Corbin
June 07, 2019
Lube and tire rotation They worked me in their appointments books to get my truck ready for my emergency trip, I absolutely love them. Most courteous staff ever! Thank you They worked me in their appointments books to get my truck ready for my emergency trip, I absolutely love them. Most courteous staff ever! Thank you LN!! More
by Ebegaye
Employees Worked With
Greg Dahlem, Jerry Hall, Joey Ruder, Michael Roecker, Aaron Ludolph, Jerry Corbin, Josh Hoke Jr., Kyle Carroll
June 07, 2019
Friendly and courteous We have purchased three vehicles from Laird Noller, and the service department is a big part of our continuung business. I find they go above and beyo We have purchased three vehicles from Laird Noller, and the service department is a big part of our continuung business. I find they go above and beyond to make sure the customer is pleased. Although the service department did all they could when installing a tow hitch on my new 2019 Edge, I wish Ford parts and support was as good. The Ford lighting module had incorrect wiring instructions, and apparently the part needed to allow the foot activated tailgate to function with a hitch installed isn't yet available for my 2019 Edge. Unnecessary delays and loss of a major feature left me less than happy with Ford. More
by JeffM46
Employees Worked With
Mohammed Al-Otaibi, Aaron Ludolph
June 06, 2019
Amazing Customer Service Jerry and Jerry always provide outstanding customer service every time I visit! Drew Braden, my service technician did a great job diagnosing/fixing Jerry and Jerry always provide outstanding customer service every time I visit! Drew Braden, my service technician did a great job diagnosing/fixing my problem! More
by Jerry
Employees Worked With
Drew Braden, Jerry Hall, Jerry Corbin
June 06, 2019
Great Experience I always have a great experience all around with the service team at Quick Lane. Jerry always makes sure that I understand all results after the compl I always have a great experience all around with the service team at Quick Lane. Jerry always makes sure that I understand all results after the completion of getting my vehicle serviced. He also directs me where I need to go if I have an issue. More
by dorisjackson1121
Employees Worked With
Jerry Hall
June 05, 2019
100K Service Sent my vehicle in for the usual round of 100k mile service. Went well at a fair price. Car ran noticeably better after the service. Sent my vehicle in for the usual round of 100k mile service. Went well at a fair price. Car ran noticeably better after the service. More
by DeLisle45
Employees Worked With
Jerry Hall
May 30, 2019
New tires Had a new set of tires put on our Mazda, good price and great service. I highly recommend this dealership as well as the service center. Had a new set of tires put on our Mazda, good price and great service. I highly recommend this dealership as well as the service center. More
by timvanl
Employees Worked With
Michael Brady, Jerry Corbin
May 27, 2019
Poor service My transmission went out in my 2015 transit service truck. Took it in and told them the transmission was out, in 2 weeks they called me back to tell m My transmission went out in my 2015 transit service truck. Took it in and told them the transmission was out, in 2 weeks they called me back to tell me the transmission was out! They got the transmission in there shop a week later and then they kept putting other vehicles ahead of it . I did not get it back until 7 week had gone by. I would never take a vehicle there again. There service manager Josh will lie to you and makes one excuse after another. More
by Pissedoff
Employees Worked With
Josh Hoke Jr.
