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Laird Noller Ford of Lawrence - Service Center
Lawrence, KS
920 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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920 Reviews of Laird Noller Ford of Lawrence - Service Center
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May 18, 2024
Good service, just when I walked in wasn’t clear at first who to check in or be helped by. who to check in or be helped by. More
by JAREDKATZEN
Verified CustomerEmployees Worked With
May 14, 2024
Awesome experience and love my car! ! will definitely recommend people to purchase cars here! Kaiyana sold me my car and was so informative and helpful! ! will definitely recommend people to purchase cars here! Kaiyana sold me my car and was so informative and helpful! More
by EMMABOLLIN
Employees Worked With
Kai Mata
May 14, 2024
Reception is always super nice and welcoming and they don’t bother me when I fall asleep lol don’t bother me when I fall asleep lol More
by EBARNES1023
Employees Worked With
May 11, 2024
Great service…. Haley was awesome, knowledgeable and courteous.I’ll definitely be back for other services in the future. Haley was awesome, knowledgeable and courteous.I’ll definitely be back for other services in the future. More
by BORNSTEWART
Employees Worked With
May 11, 2024
Moved the location back to the main dealership lot and failed to mention that fact when making appointment. Plus the waiting area is now small and the staff is loud. It’s like they’re sitting right on top failed to mention that fact when making appointment. Plus the waiting area is now small and the staff is loud. It’s like they’re sitting right on top of you. More
by lgeorge
Employees Worked With
Amber Mitchell waited on us and she was polite
May 09, 2024
Great service in a timely manner. The service writer was great to work with and was in communication often. The service writer was great to work with and was in communication often. More
by jvrdhall5
Employees Worked With
May 07, 2024
I was Kept informed of progress of repairs and possible needed maintenance in the future. needed maintenance in the future. More
by gfcowman
Employees Worked With
May 04, 2024
I appreciate the separation of Mazda service from Ford service. I’ve always thought Mazdas were superior to Ford products, and my experience with my Mazda CX-5 compared to my previous Ford (fix or repair service. I’ve always thought Mazdas were superior to Ford products, and my experience with my Mazda CX-5 compared to my previous Ford (fix or repair daily) Thunderbird is like night and day! The three Mazda service advisors are superior AND women—I definitely appreciate this fact. Amber is quick, efficient and friendly, plus all three advisors seem to be enjoying their work. As a retired HR director, this indicates a happy employee and an enlightened employer to me. I did not get to personally meet my service tech, Patrick, but I’m assuming he is very well educated in Mazda technology and expectations for the quality service he provided also. I have utmost confidence in this Mazda dealership when it comes to my 91K-mile CX-5, and I look forward to driving my Zoom-Zoom another 91K miles! More
by nhawkins0
Employees Worked With
Amber Mitchell, Patrick Enright
