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Laird Noller Ford of Lawrence - Service Center
Lawrence, KS
967 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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967 Reviews of Laird Noller Ford of Lawrence - Service Center
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June 03, 2025
I recently had a warranty engine repair done at Laird Noller Ford, and while the wait for the replacement engine was longer than expected, Haliey in the service department made the experience as smooth a Noller Ford, and while the wait for the replacement engine was longer than expected, Haliey in the service department made the experience as smooth as possible. She kept me updated throughout the process and was always helpful and professional. Her communication and customer service helped turn a challenging situation into a manageable one. Thanks, Haliey! More
by rwalker514
Verified CustomerEmployees Worked With
June 03, 2025
The advisor was great upfront and inquired if I was interested in extra services ahead of time. In the past they would “slide” an extra upsell item into the final receipt. I was pleasantly surprise interested in extra services ahead of time. In the past they would “slide” an extra upsell item into the final receipt. I was pleasantly surprised by this as I didn’t have to time to tell them I didn’t need anything extra as they beat me to the punch. It was completed within the time frame and all was good. More
by JAYHAWKBLUE
Employees Worked With
Quick lane
June 03, 2025
Always have had a good experience whenever I have had service performed on my vehicle. service performed on my vehicle. More
by BRAYDENSLAWNANDLANDSCAPE
Employees Worked With
June 02, 2025
Great customer service, easy to make appointments and drop off and pick up vehicle for service. drop off and pick up vehicle for service. More
by cricketcat1985
Employees Worked With
May 30, 2025
Every body involved was easy to work with Emily was awesome and did a great job answering all my questions and staying late to get me sold ! She greeted me on Sunday as well , yes Sunday. Tony o tony awesome and did a great job answering all my questions and staying late to get me sold ! She greeted me on Sunday as well , yes Sunday. Tony o tony I put him threw xxxx 😳 he's a great manager, he also sayed late as a few others did to get the job done ! I'll definitely be back ! More
by chris.calovich
May 30, 2025
Aaron was excellent to work with. Payment is right where I needed it to be. Payment is right where I needed it to be. More
by velina33
May 29, 2025
I really like the lady who was the service writer for my visit. However, I went in for a recall and an oil change and the bill came over $500. I'm usually satisfied with the service department there, howeve visit. However, I went in for a recall and an oil change and the bill came over $500. I'm usually satisfied with the service department there, however I feel like they were trying to sell me more products and services that I needed. In order to get the recall done I had to buy a new battery which is almost $275. I also believe they were trying to sell me a set of tires because they said my tires were dry rotted. That may be true however I was leaving town so couldn't verify it. I'm not questioning your honesty but it always seems like the dealership always tries to upsell me on more products and services. Again, this is just a comment and I'm not 100% sure. I plan to still use your services More
by Garth
Employees Worked With
May 27, 2025
Nice people, service is excellent, my car was taken into the shop on time and repairs were made in a timely fashion into the shop on time and repairs were made in a timely fashion More
by tasmith.1957
Employees Worked With
