Laird Noller Ford of Lawrence - Service Center

said work was not completed took forever to get a loner car hopefully this repair will fix it car hopefully this repair will fix it More

The staff is always very friendly and the facility is always clean but my service was a little slow. I said I was leaving and going to pickup but I should have said waiting because I was going to run a always clean but my service was a little slow. I said I was leaving and going to pickup but I should have said waiting because I was going to run a couple errands and come back and waited about an hour despite making an appointment More

The servise for us old people is terrible . Before we could drive through and talk to someone and never get out of the car. Now it sucks and I won’t use you again. It’s sure not user friendley. Before we could drive through and talk to someone and never get out of the car. Now it sucks and I won’t use you again. It’s sure not user friendley. More

Seemed like 1 1/2 hours to wait for a “lube, oil and filter” appointment was excessive. I arrived at (or before) the designated time, 30 minutes elapsed before my car was even driven into a service bay filter” appointment was excessive. I arrived at (or before) the designated time, 30 minutes elapsed before my car was even driven into a service bay, then another hour elapsed before my car was finished. There was no air conditioning in the lobby, and the service tech was still a student. Maybe that explains the extended wait, idk. More

Not trustworthy or honest. Won’t use again. Thirty year customer never treated so poorly. Won’t use again. Thirty year customer never treated so poorly. More

Called multiple times to the Topeka location with no return call. This location is nothing like the dealer in Lawrence. return call. This location is nothing like the dealer in Lawrence. More

Good service, just when I walked in wasn’t clear at first who to check in or be helped by. who to check in or be helped by. More

Reception is always super nice and welcoming and they don’t bother me when I fall asleep lol don’t bother me when I fall asleep lol More

It was very good but I was surprised by the cost of the wiper blades wiper blades More

Awesome experience and love my car! ! will definitely recommend people to purchase cars here! Kaiyana sold me my car and was so informative and helpful! ! will definitely recommend people to purchase cars here! Kaiyana sold me my car and was so informative and helpful! More