Laird Noller Ford of Lawrence - Service Center

Work stated that it was done, was not done. They told me my truck was done, but I waited for 45 min before they took it off the lift. They told me my truck was done, but I waited for 45 min before they took it off the lift. More

Always willing to help. Friendly group! Always very helpful. Bought 3 vehicles from them always felt I got a good deal ! Friendly group! Always very helpful. Bought 3 vehicles from them always felt I got a good deal ! More

Quite a bit of work was done on my 2006 Ford Fusion. No problems. My only complaint is that it took 2 weeks and my car was at the shop during that time so I had no transportation. No problems. My only complaint is that it took 2 weeks and my car was at the shop during that time so I had no transportation. More

Service department always does an excellent job ! Very dependable, honest, and quick! Advisors are very friendly and knowledgeable Very dependable, honest, and quick! Advisors are very friendly and knowledgeable More

Quick Lane provided excellent quality and timely service! All employees were friendly and courteous and friendly. All employees were friendly and courteous and friendly. More

Everyone was very helpful and friendly! I was very impressed with the professionalism shown. They couldn’t have been better. I was very impressed with the professionalism shown. They couldn’t have been better. More

Great dealership unfortunately seems to be experiencing some staff turnover. New staff courteous & knowledgeable though. some staff turnover. New staff courteous & knowledgeable though. More

They are Simply amazing. They are Fast and honest. I Trust them with my car completely They are Fast and honest. I Trust them with my car completely More

I don’t like the price increase you have done to your service and the pressure you put on me to do something I don’t want done.I’m looking for someone else to service my vehicles. service and the pressure you put on me to do something I don’t want done.I’m looking for someone else to service my vehicles. More

We went in for an air conditioning issue (less than 60,000 miles, 2019 Fiesta) and after over $450 it was fixed BUT when we picked it up there was a transmission issue! They said not their problem. One 60,000 miles, 2019 Fiesta) and after over $450 it was fixed BUT when we picked it up there was a transmission issue! They said not their problem. One lady was off the rails rude, office manager was better but still didn’t solve the issue that wasn’t there when we dropped it off. OH! They also charge a 3% fee for using a credit card - like the $150 and hour mechanic charge and the $189 - $250 diagnostic charge isn’t enough. Find a better dealership because this one is not recommended - run away fast! More