Laird Noller Ford of Lawrence - Service Center

Service department was very helpful in getting the trifold cover installed on our maverick and helped in showing us how it worked trifold cover installed on our maverick and helped in showing us how it worked More

That was very, very pleased with the service I got. I think they are a 5 star. Service provider, I would recommend anybuddy who wants to be treated with respect and good service? To use laird Mill I think they are a 5 star. Service provider, I would recommend anybuddy who wants to be treated with respect and good service? To use laird Miller, Ford everything what's top-notch? Absolutely.The best service I have got from any dealer in honest. Opinion And courteous Service top notch And professional More

I have had mixed experiences with the service. I have taken it in for a regular oil change and tire rotation, then have a technician tell me that brakes need to be replaced and tires were getting I have taken it in for a regular oil change and tire rotation, then have a technician tell me that brakes need to be replaced and tires were getting worn, as well as an engine leak. Brakes and tires were less than two years and was upset that they needed to be fixed/replaced. When I went in for the brakes , another technician said they were fine and didn’t need anything. When I went for the diagnostic check, apparently whomever did the oil change did a poor job as the technician there spotted a couple of issues and had to redo the job. Engine leak was deemed nothing major. More like fluid sweating at a seam and should just keep an eye on it. More

Excellent service very well professional service & friendly staff, it would be nice to have senior discount 😉 friendly staff, it would be nice to have senior discount 😉 More

A mistake was made and when I noticed it, the representative helped to make it right during that same visit. representative helped to make it right during that same visit. More

Made online appointment but wasn't expected upon arrival. Hour and 15 min for oil change and tire rotation - longer than I would have liked but they made it work and the waiting area was comfortable. Updat Hour and 15 min for oil change and tire rotation - longer than I would have liked but they made it work and the waiting area was comfortable. Updates on progress friendly and appreciated. More

Disappointing customer service. Main contact i spoke with might need training on how to put the customer first. Main contact i spoke with might need training on how to put the customer first. More

I had my oil changed in the quick land service and when I got home I lifted my hood and they didn’t even put my oil cap back on. It was still wrapped in a rag on the front edge of my truck. I have had many i got home I lifted my hood and they didn’t even put my oil cap back on. It was still wrapped in a rag on the front edge of my truck. I have had many issues with the quick service dept. More

Unhappy about wait time. 8:30app/after 11done for oil change tire rotationWhy have appointment 8:30app/after 11done for oil change tire rotationWhy have appointment More

Buying experience was not pleasant and won't buy there again. Service experience was okay. again. Service experience was okay. More